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FINANCIAL INSTITUTION INFORMATION PLATFORM

Review verifiable information about forex brokers, banks, fintechs, crypto exchanges and payment providers in one place.

Verify with the source.Wherever possible, information is matched against official registers and primary sources.
When was it checked?We clearly show when each critical piece of data was last checked.
Know the type of information.We classify user complaints, company statements and official records separately.
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HOW IT WORKS

See the level of evidence
on every institution profile.

Instead of ratings, we show the data, its source and its verification status.

  1. 01Data
  2. 02Source
  3. 03Verification
A

Sample Financial Institution

Broker · United Kingdom

Last checked: 23.09.2026
REGULATIONOfficial record verified

The licence number and scope are matched directly against the regulator’s source.

● Official source
USER FEEDBACKRecurring topics

Topics such as withdrawals, support and trading conditions are grouped by period.

● Verified platform record
COMPANY STATEMENTData disclosed by the company

The company’s own statements are shown separately from independent verification.

● Statement
← Home

Monument Bank

Bank · United Kingdom

About the company

Legal company nameMonument Bank Limited
Year founded—
Headquarters / registered countryLondon, United Kingdom
Websitewww.monument.co
Last checked08.10.2026

According to its official website, Monument Bank is a bank for the mass affluent that offers client service, savings products, wealth-tracking tools and lifestyle experiences; Monument Bank Limited is registered at 33 Cavendish Square, London. The bank says it received its full banking licence in November 2021 and launched its first savings products in early 2022. Accounts are opened and managed in the mobile app; savings products such as Easy Access Savings, Limited Access Saver, notice accounts, fixed term deposits, Welcome Saver and the Easy Access Cash ISA start from a minimum deposit of GBP 25,000. The site says it never uses chatbots, that its UK-based team can be reached in the app or by phone, and that it offers lifestyle benefits through Monument Membership. According to the Bank of England list and the FCA register, Monument Bank Limited is authorised by the PRA to accept deposits and is regulated by the FCA and the PRA. The site states that eligible savings are protected by the FSCS up to GBP 120,000. This information is the company's own statement.

Account Details

ACCOUNT TYPESSavings account · Notice account · Fixed term deposit · Cash ISA
MIN. DEPOSITGBP 25,000 (savings accounts)
PLATFORMSMonument Bank mobile app
PRODUCTSSavings accounts · Fixed term deposits · Cash ISA · Monument Membership (lifestyle benefits)

Licences and regulation

FCA (United Kingdom)

Licence no.FRN 849724
Licence holderMONUMENT BANK LIMITED
ScopeAuthorised by the PRA to accept deposits according to the Bank of England list of 1 Oct 2026; listed in the FCA register under MONUMENT BANK LIMITED (FRN 849724), regulated by the FCA and the PRA.
StatusVerified

User complaints

User reports found online are classified by topic. The charts show how reports are distributed; the reports are compiled from records on platforms that verify users and screen out fake reviews.

Period reviewed: February 2024 – October 2026

  • Account / trading conditions: 25
  • Withdrawal / payment: 23
  • Identity verification: 10
  • Bonus / promotion: 5
  • Other: 4
  • Customer support: 1

No. 142 for most complaints among 520 institutions.

RANK BY TOPIC — Account / trading conditions: 140. · Withdrawal / payment: 109. · Identity verification: 36. · Bonus / promotion: 40. · Other: 115. · Customer support: 205.

SOURCES REVIEWED

The complaint distribution is based on the 1-star reviews on the Monument Bank Trustpilot page (68) as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the Monument Bank name are left out. Across the complaints, delays in ISA transfers and late access to funds, interest rate cuts soon after accounts were opened, and identity checks at account opening stand out.

Sources and verification history

Official company sourcesmonument.co — homepage, About us, Savings menu, footer
Regulator recordsBank of England PRA list of banks (1 Oct 2026) · FCA — MONUMENT BANK LIMITED, FRN 849724 (register.fca.org.uk)
Company registerCompanies House — MONUMENT BANK LIMITED, company no 10921940
User feedback sourcesTrustpilot · Şikayetvar · WikiFX
Last verified08.10.2026

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