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HOW IT WORKS

See the level of evidence
on every institution profile.

Instead of ratings, we show the data, its source and its verification status.

  1. 01Data
  2. 02Source
  3. 03Verification
A

Sample Financial Institution

Broker · United Kingdom

Last checked: 23.09.2026
REGULATIONOfficial record verified

The licence number and scope are matched directly against the regulator’s source.

● Official source
USER FEEDBACKRecurring topics

Topics such as withdrawals, support and trading conditions are grouped by period.

● Verified platform record
COMPANY STATEMENTData disclosed by the company

The company’s own statements are shown separately from independent verification.

● Statement
← Home

moomoo

Investment platform · Australia

About the company

Legal company nameMoomoo Securities Australia Ltd · Moomoo Technologies Inc. · Moomoo Financial Inc. · Moomoo Financial Singapore Pte. Ltd.
Year founded2018
Headquarters / registered countrySydney, Australia
Websitewww.moomoo.com/au
Last checked09.10.2026

According to its official website, moomoo is an independent brand of Futu Holdings, a Hong Kong-based, Nasdaq-listed financial group; it was founded in Silicon Valley in 2018 and launched in Australia in 2022. The moomoo app is offered by Moomoo Technologies Inc.; financial services in Australia are provided by Moomoo Securities Australia Ltd, based in Sydney (570 George Street) and holder of AFSL 224663. Clients can trade Australian, US and Hong Kong shares and ETFs, fractional shares and US options; ASX shares are held under the client's own HIN. Brokerage is 3 AUD or 0.03% of trade value on ASX trades and starts from 0.99 USD on US shares; for US trades assets are held in custody with group company Futu Clearing Inc. The site also mentions Cash Plus, SMSF accounts and a physical store in Chatswood, Sydney. Its licensed entities page lists the SEC-registered Moomoo Financial Inc. and Futu Clearing Inc. in the US, the MAS-licensed Moomoo Financial Singapore Pte. Ltd. and Moomoo Trustee (Singapore) Pte. Ltd., the CIRO-regulated Moomoo Financial Canada Inc. and the SC-licensed Moomoo Securities Malaysia Sdn. Bhd. This information is the company's own statement.

Account Details

ACCOUNT TYPESIndividual trading account · SMSF account
MIN. DEPOSITNot stated
PLATFORMSmoomoo app
PRODUCTSASX, US and Hong Kong shares · ETFs · Fractional shares · US options · Cash Plus

Licences and regulation

ASIC (Australia)

Licence no.AFSL 224663
Licence holderMOOMOO SECURITIES AUSTRALIA LTD
ScopeAFS licence held since 1 Apr 2003. According to ASIC's record, authorised to advise on and deal in deposit products, government bonds, derivatives, FX contracts, managed investment schemes, margin lending and securities, plus custody, for retail and wholesale clients.
StatusVerified

SEC (United States)

Licence no.SEC 8-69739 · CRD 283078
Licence holderMoomoo Financial Inc.
ScopeApproved in FINRA BrokerCheck as an SEC-registered broker-dealer and FINRA member; FINRA approval 19 Jan 2018, based in Jersey City (New Jersey), 53 state registrations; 2 regulatory event and 3 arbitration disclosures.
StatusVerified

SEC (United States)

Licence no.SEC 8-70215 · CRD 298769
Licence holderFutu Clearing Inc.
ScopeApproved in FINRA BrokerCheck as an SEC-registered broker-dealer and FINRA member; FINRA approval 28 May 2019, a clearing and custody firm based in Dallas (Texas).
StatusVerified

MAS (Singapore)

Licence no.CMS101000
Licence holderMoomoo Financial Singapore Pte. Ltd.
ScopeThe company states that Moomoo Financial Singapore Pte. Ltd. holds a Capital Markets Services licence from the MAS (CMS101000). The record could not be verified because the MAS register could not be read.
StatusPending verification

MAS (Singapore)

Licence no.PS20200617
Licence holderMoomoo Financial Singapore Pte. Ltd.
ScopeThe company states that Moomoo Financial Singapore Pte. Ltd. is licensed by the MAS as a Major Payment Institution (PS20200617). The record could not be verified because the MAS register could not be read.
StatusPending verification

MAS (Singapore)

Licence no.TC000074
Licence holderMoomoo Trustee (Singapore) Pte. Ltd.
ScopeThe company states that Moomoo Trustee (Singapore) Pte. Ltd. is licensed by the MAS to carry on trust business (TC000074). The record could not be verified because the MAS register could not be read.
StatusPending verification

CIRO (Canada)

Licence no.—
Licence holderMoomoo Financial Canada Inc.
ScopeThe company states that Moomoo Financial Canada Inc. is an order-execution only dealer regulated by CIRO. The record could not be verified because the CIRO register could not be read.
StatusPending verification

SC (Malaysia)

Licence no.eCMSL/A0397/2024
Licence holderMoomoo Securities Malaysia Sdn. Bhd.
ScopeThe company states that Moomoo Securities Malaysia Sdn. Bhd. holds a Capital Markets Services Licence from the SC (eCMSL/A0397/2024). The record could not be verified because the SC register could not be read.
StatusPending verification

User complaints

User reports found online are classified by topic. The charts show how reports are distributed; the reports are compiled from records on platforms that verify users and screen out fake reviews.

Period reviewed: June 2024 – October 2026

  • Account / trading conditions: 28
  • Withdrawal / payment: 27
  • Other: 13
  • Customer support: 12
  • Identity verification: 9
  • Bonus / promotion: 5

HIGH — COMPLAINT LEVEL

22% of institutions with complaint records received more complaints than this one.

BY TOPIC — Account / trading conditions: High · Withdrawal / payment: High · Other: Very high · Customer support: High · Identity verification: Very high · Bonus / promotion: Very high

SOURCES REVIEWED

The complaint distribution is based on the latest 1-star reviews on moomoo's Trustpilot page (93) and WikiFX (1) records as of 9 October 2026; one person's reviews count once, and records about fake sites and third parties using the moomoo name are left out. Across the complaints, trading restrictions on some shares and account freezes, delays in withdrawals and asset transfers, and difficulty reaching customer service stand out.

Sources and verification history

Official company sourcesmoomoo.com/au — homepage, About, Licensed Entities, Pricing, SMSF and FAQ pages, footer
Regulator recordsASIC — Moomoo Securities Australia Ltd, AFSL 224663 (AFS licensee dataset, data.gov.au, 7 Oct 2026) · FINRA BrokerCheck — Moomoo Financial Inc. (CRD 283078), Futu Clearing Inc. (CRD 298769)
Company registerABN 51 095 920 648 (ABN Lookup)
User feedback sourcesTrustpilot · Şikayetvar · WikiFX
Last verified09.10.2026

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