Legal company nameMoomoo Securities Australia Ltd · Moomoo Technologies Inc. · Moomoo Financial Inc. · Moomoo Financial Singapore Pte. Ltd.
Year founded2018
Headquarters / registered countrySydney, Australia
Websitewww.moomoo.com/au
Last checked09.10.2026
According to its official website, moomoo is an independent brand of Futu Holdings, a Hong Kong-based, Nasdaq-listed financial group; it was founded in Silicon Valley in 2018 and launched in Australia in 2022. The moomoo app is offered by Moomoo Technologies Inc.; financial services in Australia are provided by Moomoo Securities Australia Ltd, based in Sydney (570 George Street) and holder of AFSL 224663. Clients can trade Australian, US and Hong Kong shares and ETFs, fractional shares and US options; ASX shares are held under the client's own HIN. Brokerage is 3 AUD or 0.03% of trade value on ASX trades and starts from 0.99 USD on US shares; for US trades assets are held in custody with group company Futu Clearing Inc. The site also mentions Cash Plus, SMSF accounts and a physical store in Chatswood, Sydney. Its licensed entities page lists the SEC-registered Moomoo Financial Inc. and Futu Clearing Inc. in the US, the MAS-licensed Moomoo Financial Singapore Pte. Ltd. and Moomoo Trustee (Singapore) Pte. Ltd., the CIRO-regulated Moomoo Financial Canada Inc. and the SC-licensed Moomoo Securities Malaysia Sdn. Bhd. This information is the company's own statement.
PRODUCTSASX, US and Hong Kong shares · ETFs · Fractional shares · US options · Cash Plus
Licences and regulation
ASIC (Australia)
Licence no.AFSL 224663
Licence holderMOOMOO SECURITIES AUSTRALIA LTD
ScopeAFS licence held since 1 Apr 2003. According to ASIC's record, authorised to advise on and deal in deposit products, government bonds, derivatives, FX contracts, managed investment schemes, margin lending and securities, plus custody, for retail and wholesale clients.
StatusVerified
SEC (United States)
Licence no.SEC 8-69739 · CRD 283078
Licence holderMoomoo Financial Inc.
ScopeApproved in FINRA BrokerCheck as an SEC-registered broker-dealer and FINRA member; FINRA approval 19 Jan 2018, based in Jersey City (New Jersey), 53 state registrations; 2 regulatory event and 3 arbitration disclosures.
StatusVerified
SEC (United States)
Licence no.SEC 8-70215 · CRD 298769
Licence holderFutu Clearing Inc.
ScopeApproved in FINRA BrokerCheck as an SEC-registered broker-dealer and FINRA member; FINRA approval 28 May 2019, a clearing and custody firm based in Dallas (Texas).
ScopeThe company states that Moomoo Financial Singapore Pte. Ltd. holds a Capital Markets Services licence from the MAS (CMS101000). The record could not be verified because the MAS register could not be read.
ScopeThe company states that Moomoo Financial Singapore Pte. Ltd. is licensed by the MAS as a Major Payment Institution (PS20200617). The record could not be verified because the MAS register could not be read.
ScopeThe company states that Moomoo Trustee (Singapore) Pte. Ltd. is licensed by the MAS to carry on trust business (TC000074). The record could not be verified because the MAS register could not be read.
StatusPending verification
CIRO (Canada)
Licence no.—
Licence holderMoomoo Financial Canada Inc.
ScopeThe company states that Moomoo Financial Canada Inc. is an order-execution only dealer regulated by CIRO. The record could not be verified because the CIRO register could not be read.
StatusPending verification
SC (Malaysia)
Licence no.eCMSL/A0397/2024
Licence holderMoomoo Securities Malaysia Sdn. Bhd.
ScopeThe company states that Moomoo Securities Malaysia Sdn. Bhd. holds a Capital Markets Services Licence from the SC (eCMSL/A0397/2024). The record could not be verified because the SC register could not be read.
StatusPending verification
User complaints
User reports found online are classified by topic. The charts show how reports are distributed; the reports are compiled from records on platforms that verify users and screen out fake reviews.
Period reviewed: June 2024 – October 2026
Account / trading conditions: 28
Withdrawal / payment: 27
Other: 13
Customer support: 12
Identity verification: 9
Bonus / promotion: 5
HIGH — COMPLAINT LEVEL
22% of institutions with complaint records received more complaints than this one.
BY TOPIC — Account / trading conditions: High · Withdrawal / payment: High · Other: Very high · Customer support: High · Identity verification: Very high · Bonus / promotion: Very high
The complaint distribution is based on the latest 1-star reviews on moomoo's Trustpilot page (93) and WikiFX (1) records as of 9 October 2026; one person's reviews count once, and records about fake sites and third parties using the moomoo name are left out. Across the complaints, trading restrictions on some shares and account freezes, delays in withdrawals and asset transfers, and difficulty reaching customer service stand out.
Sources and verification history
Official company sourcesmoomoo.com/au — homepage, About, Licensed Entities, Pricing, SMSF and FAQ pages, footer
Regulator recordsASIC — Moomoo Securities Australia Ltd, AFSL 224663 (AFS licensee dataset, data.gov.au, 7 Oct 2026) · FINRA BrokerCheck — Moomoo Financial Inc. (CRD 283078), Futu Clearing Inc. (CRD 298769)
Company registerABN 51 095 920 648 (ABN Lookup)
User feedback sourcesTrustpilot · Şikayetvar · WikiFX