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See the level of evidence
on every institution profile.

Instead of ratings, we show the data, its source and its verification status.

  1. 01Data
  2. 02Source
  3. 03Verification
A

Sample Financial Institution

Broker · United Kingdom

Last checked: 23.09.2026
REGULATIONOfficial record verified

The licence number and scope are matched directly against the regulator’s source.

● Official source
USER FEEDBACKRecurring topics

Topics such as withdrawals, support and trading conditions are grouped by period.

● Verified platform record
COMPANY STATEMENTData disclosed by the company

The company’s own statements are shown separately from independent verification.

● Statement
← Home

My EU Pay

Payment institution · United Kingdom

About the company

Legal company nameMy EU Pay Limited
Year founded2017
Headquarters / registered countryLondon, United Kingdom
Websitemyeupay.com
Last checked08.10.2026

According to its official website, My EU Pay is the brand of My EU Pay Limited, registered in England and Wales under number 10661695 and authorised by the FCA as an Authorised Payment Institution (FRN 789978); its registered address is 24 King William Street, London. The company presents itself as a UK-regulated payment institution offering businesses fast and secure international money transfers; its services are payment services for business customers, payment infrastructure for payment service providers via API (Payment as a Service) and regulatory technology solutions such as electronic identification and AML transaction monitoring; the homepage also mentions payment accounts for companies and individuals. Supported payment rails are SEPA (SCT and SCT Inst), Faster Payments and SWIFT; services include mass payments, incoming payment reconciliation and client/payment screening. The site says the company has a physical presence only in the UK, that its services are not covered by the FSCS and that it is part of a group made up of My EU Pay Ltd, Cublox Ltd and ValorPay UAB. Pricing depends on the client's risk profile; the SEPA transfer fee in the medium-risk group is €10 + 0.2%. This information is the company's own statement.

Account Details

ACCOUNT TYPESMainly business clients
MIN. DEPOSITNot stated
PLATFORMSWeb-based payment platform · API
PRODUCTSSEPA, SEPA Instant, Faster Payments and SWIFT transfers · Payment account · Mass payments · Payment as a Service (PaaS) · Client and payment screening

Licences and regulation

FCA (United Kingdom)

Licence no.FRN 789978
Licence holderMY EU PAY LTD
ScopeListed in the FCA register as an Authorised Payment Institution under MY EU PAY LTD (FRN 789978) since 10 Apr 2018.
StatusVerified

User complaints

User reports found online are classified by topic. The charts show how reports are distributed; the reports are compiled from records on platforms that verify users and screen out fake reviews.

Period reviewed: March 2022 – October 2026

  • Withdrawal / payment: 1

No. 492 for most complaints among the 532 institutions with complaint records (918 institutions listed on the site).

RANK BY TOPIC — Withdrawal / payment: 415.

SOURCES REVIEWED

The complaint distribution is based on the 1-star reviews on My EU Pay's Trustpilot page (1) as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the My EU Pay name are left out. Across the complaints, allegations of a blocked account, extra fees and delayed return of funds stand out.

Sources and verification history

Official company sourcesmyeupay.com — homepage, about us, terms and conditions (12 Apr 2025), pricing, API page
Regulator recordsFCA — MY EU PAY LTD, FRN 789978 (register.fca.org.uk)
Company registerCompanies House — MY EU PAY LTD., company no 10661695, incorporated 9 Mar 2017
User feedback sourcesTrustpilot · Şikayetvar · WikiFX
Last verified08.10.2026

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