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FINANCIAL INSTITUTION INFORMATION PLATFORM

Review verifiable information about forex brokers, banks, fintechs, crypto exchanges and payment providers in one place.

Verify with the source.Wherever possible, information is matched against official registers and primary sources.
When was it checked?We clearly show when each critical piece of data was last checked.
Know the type of information.We classify user complaints, company statements and official records separately.
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HOW IT WORKS

See the level of evidence
on every institution profile.

Instead of ratings, we show the data, its source and its verification status.

  1. 01Data
  2. 02Source
  3. 03Verification
A

Sample Financial Institution

Broker · United Kingdom

Last checked: 23.09.2026
REGULATIONOfficial record verified

The licence number and scope are matched directly against the regulator’s source.

● Official source
USER FEEDBACKRecurring topics

Topics such as withdrawals, support and trading conditions are grouped by period.

● Verified platform record
COMPANY STATEMENTData disclosed by the company

The company’s own statements are shown separately from independent verification.

● Statement
← Home

MyState Bank

Bank · Australia

About the company

Legal company nameMyState Bank Limited
Year founded—
Headquarters / registered countryHobart, Australia
Websitemystate.com.au
Last checked09.10.2026

According to its official website, MyState Bank is the brand of MyState Bank Limited, which has its roots in Tasmania, and is a wholly owned subsidiary of MyState Limited, a national diversified financial services group. MyState Limited was formed in September 2009 through the merger of MyState Bank and Tasmanian Perpetual Trustees Limited; in February 2025 MyState Bank merged with Auswide Bank Ltd, and the two banks now operate as a single authorised deposit-taking institution (ADI). The group also includes TPT Wealth Ltd, a trustee and wealth management company, and Selfco, a vehicle and equipment finance provider. The site states that it has a local history of more than 65 years and over 180,000 customers across Australia; its address in the ASIC record is in Hobart. Its products include the Glide transaction account, the Hello Saver savings account, term deposits, variable and fixed rate home loans and car, home, landlord and travel insurance. Accounts are managed through the mobile app, internet banking, digital wallets, branches and an Australia-based customer care team; the site stresses that there are no monthly account keeping fees. This information is the company's own statement.

Account Details

ACCOUNT TYPESGlide Account · Hello Saver · Term deposit
MIN. DEPOSIT5,000 AUD (term deposit)
PLATFORMSMobile app · Internet banking · Digital wallets · Branches
PRODUCTSTransaction and savings accounts · Term deposits · Home loans · Insurance

Licences and regulation

ASIC (Australia)

Licence no.AFSL 240896
Licence holderMYSTATE BANK LIMITED
ScopeAFS licence held since 1 Mar 2004. According to ASIC's record, authorised to give general advice on and deal in deposit and payment products, general insurance, government debentures and bonds and securities for retail and wholesale clients.
StatusVerified

User complaints

User reports found online are classified by topic. The charts show how reports are distributed; the reports are compiled from records on platforms that verify users and screen out fake reviews.

Period reviewed: December 2024 – October 2026

  • Customer support: 3
  • Account / trading conditions: 2
  • Identity verification: 1

LOW — COMPLAINT LEVEL

77% of institutions with complaint records received more complaints than this one.

BY TOPIC — Customer support: Medium · Account / trading conditions: Low · Identity verification: Medium

SOURCES REVIEWED

The complaint distribution is based on the 1-star reviews on the MyState Bank Trustpilot page (6) as of 9 October 2026; one person's reviews count once, and records about fake sites and third parties using the MyState Bank name are left out. Across the complaints, accounts frozen or locked without explanation, repeated identity verification requests and lack of help from branch and call centre staff stand out.

Sources and verification history

Official company sourcesmystate.com.au — homepage, Our Company and Term Deposits pages, footer (legal information)
Regulator recordsASIC — MYSTATE BANK LIMITED, AFSL 240896 (AFS licensee dataset, data.gov.au, 7 Oct 2026)
Company registerABN 89 067 729 195 (ABN Lookup)
User feedback sourcesTrustpilot · Şikayetvar · WikiFX
Last verified09.10.2026

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