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FINANCIAL INSTITUTION INFORMATION PLATFORM

Review verifiable information about forex brokers, banks, fintechs, crypto exchanges and payment providers in one place.

Verify with the source.Wherever possible, information is matched against official registers and primary sources.
When was it checked?We clearly show when each critical piece of data was last checked.
Know the type of information.We classify user complaints, company statements and official records separately.
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HOW IT WORKS

See the level of evidence
on every institution profile.

Instead of ratings, we show the data, its source and its verification status.

  1. 01Data
  2. 02Source
  3. 03Verification
A

Sample Financial Institution

Broker · United Kingdom

Last checked: 23.09.2026
REGULATIONOfficial record verified

The licence number and scope are matched directly against the regulator’s source.

● Official source
USER FEEDBACKRecurring topics

Topics such as withdrawals, support and trading conditions are grouped by period.

● Verified platform record
COMPANY STATEMENTData disclosed by the company

The company’s own statements are shown separately from independent verification.

● Statement
← Home

Neteller

E-money institution · United Kingdom

About the company

Legal company namePaysafe Financial Services Limited · Paysafe Payment Solutions Limited
Year founded2002
Headquarters / registered countryLondon, United Kingdom
Websitewww.neteller.com
Last checked08.10.2026

According to its official website, Neteller is a digital wallet of the Paysafe group that lets users manage online payments quickly and securely. Users can add money to the wallet by bank transfer and other methods, pay merchants with Neteller, use Net+ prepaid and virtual Mastercard cards online and in stores (including Apple Pay), send international money transfers to bank accounts and buy and sell cryptocurrency; the site also offers account levels, a VIP programme and the Knect loyalty programme. According to the site footer, Paysafe Payment Solutions Limited, trading as Neteller and Rapid Transfer, is regulated by the Central Bank of Ireland; Net+ cards are issued by that company as an affiliate member of Paysafe Financial Services Limited, and Neteller is a registered trademark of Skrill Limited. The UK entity is Paysafe Financial Services Limited; the FCA register lists it as an authorised electronic money institution with the trading names "NETELLER Digital Wallet" and "NET+ Prepaid Card", and its former name is Neteller (UK) Ltd. According to Companies House, the company was incorporated in 2002. The site also states that Paysafe Financial Services Limited is registered in Canada with FINTRAC and Revenu Québec as a money services business. This information is the company's own statement.

Account Details

ACCOUNT TYPESPersonal digital wallet account (account levels and VIP programme)
MIN. DEPOSITNot stated
PLATFORMSWebsite · iOS and Android app
PRODUCTSDigital wallet and online payments · Net+ prepaid and virtual Mastercard · International money transfers · Cryptocurrency buying and selling · Knect loyalty programme

Licences and regulation

FCA (United Kingdom)

Licence no.FRN 900015
Licence holderPaysafe Financial Services Limited
ScopeListed in the FCA register as an Authorised Electronic Money Institution under Paysafe Financial Services Limited (FRN 900015) since 16 Mar 2018.
StatusVerified

CBI (Ireland)

Licence no.C184986
Licence holderPaysafe Payment Solutions Limited
ScopeListed in the Central Bank of Ireland register under Paysafe Payment Solutions Limited (C184986) as an authorised e-money institution; also authorised as a crypto-asset service provider under MiCA.
StatusVerified

User complaints

User reports found online are classified by topic. The charts show how reports are distributed; the reports are compiled from records on platforms that verify users and screen out fake reviews.

Period reviewed: May 2026 – October 2026

  • Account / trading conditions: 49
  • Withdrawal / payment: 11
  • Identity verification: 8
  • Customer support: 8
  • Other: 3

No. 203 for most complaints among the 532 institutions with complaint records (918 institutions listed on the site).

RANK BY TOPIC — Account / trading conditions: 78. · Withdrawal / payment: 268. · Identity verification: 85. · Customer support: 163. · Other: 221.

SOURCES REVIEWED

The complaint distribution is based on the latest 1-star reviews on Neteller's Trustpilot page (79) as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the Neteller name are left out. Across the complaints, allegations that accounts were restricted or closed without explanation and balances held, delayed or rejected withdrawals, and customer support that gives only automated replies stand out.

Sources and verification history

Official company sourcesneteller.com — homepage (footer), Fees page, Terms of Use
Regulator recordsFCA — Paysafe Financial Services Limited, FRN 900015; trading names NETELLER Digital Wallet, NET+ Prepaid Card (register.fca.org.uk) · CBI — Paysafe Payment Solutions Limited, C184986 (registers.centralbank.ie)
Company registerCompanies House — PAYSAFE FINANCIAL SERVICES LIMITED, company no 04478861, incorporated 5 Jul 2002
User feedback sourcesTrustpilot · Şikayetvar · WikiFX
Last verified08.10.2026

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