ForexQ.com
FINANCIAL INSTITUTION INFORMATION PLATFORM

Review verifiable information about forex brokers, banks, fintechs, crypto exchanges and payment providers in one place.

Verify with the source.Wherever possible, information is matched against official registers and primary sources.
When was it checked?We clearly show when each critical piece of data was last checked.
Know the type of information.We classify user complaints, company statements and official records separately.
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HOW IT WORKS

See the level of evidence
on every institution profile.

Instead of ratings, we show the data, its source and its verification status.

  1. 01Data
  2. 02Source
  3. 03Verification
A

Sample Financial Institution

Broker · United Kingdom

Last checked: 23.09.2026
REGULATIONOfficial record verified

The licence number and scope are matched directly against the regulator’s source.

● Official source
USER FEEDBACKRecurring topics

Topics such as withdrawals, support and trading conditions are grouped by period.

● Verified platform record
COMPANY STATEMENTData disclosed by the company

The company’s own statements are shown separately from independent verification.

● Statement
← Home

OKX

Crypto exchange · International

About the company

Legal company nameOKX Australia Financial Pty Ltd · OKX Australia Pty Ltd
Year founded2017
Headquarters / registered countryNot stated
Websitewww.okx.com/en-au
Last checked09.10.2026

According to its official Australian website, OKX is a cryptocurrency exchange offering crypto trading and earning services to millions of users in more than 180 regions. In Australia, information about digital currency exchange services is provided by OKX Australia Pty Ltd (ABN 22 636 269 040), while crypto derivatives are issued by Sydney-based OKX Australia Financial Pty Ltd (ABN 14 145 724 509, AFSL 379035). OKX Pay Wallet and OKX Card are issued by Bano Pty Ltd (AFSL 536984), with OKX Australia Pty Ltd acting as distributor and authorised representative for those products; OKX Australia Pty Ltd is also a corporate authorised representative of Openmarkets Australia Limited (AFSL 246705) and may give general advice on superannuation only. The site says it offers buying crypto with AUD, conversion, spot trading, leveraged futures and options, copy trading and trading bots, Earn and campaign products, and institutional OTC and API services; access to derivative products requires an assessment as a retail derivatives client or a wholesale client. This information is the company's own statement.

Account Details

ACCOUNT TYPESRetail · Retail derivatives client · Wholesale and institutional clients
MIN. DEPOSITNot stated
PLATFORMSWeb · Mobile app · API · TradingView connection
PRODUCTSBuying crypto with AUD · Conversion · Spot trading · Futures and options · Copy trading and bots · Earn and campaigns · OKX Pay Wallet and OKX Card · Institutional OTC and API

Licences and regulation

ASIC (Australia)

Licence no.AFSL 379035
Licence holderOKX AUSTRALIA FINANCIAL PTY LTD
ScopeAFS licence held since 28 Jan 2011. According to ASIC's record, authorised to provide general advice on derivatives and securities, to issue and deal in derivatives, to deal in securities on behalf of clients and to make a market in derivatives for retail and wholesale clients.
StatusVerified

User complaints

User reports found online are classified by topic. The charts show how reports are distributed; the reports are compiled from records on platforms that verify users and screen out fake reviews.

Period reviewed: October 2023 – October 2026

  • Withdrawal / payment: 199
  • Account / trading conditions: 72
  • Bonus / promotion: 34
  • Identity verification: 22
  • Customer support: 21
  • Other: 17

VERY HIGH — COMPLAINT LEVEL

Fewer than 1% of institutions with complaint records received more complaints than this one.

BY TOPIC — Withdrawal / payment: Very high · Account / trading conditions: Very high · Bonus / promotion: Very high · Identity verification: Very high · Customer support: Very high · Other: Very high

SOURCES REVIEWED

The complaint distribution is based on the latest 1-star reviews on OKX's Trustpilot page (88) and Şikayetvar (277) records as of 9 October 2026; one person's reviews count once, and records about fake sites and third parties using the OKX name are left out. Across the complaints, restricted accounts and frozen funds, held deposits and withdrawals and unpaid campaign rewards stand out.

Sources and verification history

Official company sourcesokx.com/en-au — homepage, FAQ and footer
Regulator recordsASIC — OKX AUSTRALIA FINANCIAL PTY LTD, AFSL 379035 (AFS licensee dataset, data.gov.au, 7 Oct 2026)
Company registerABN 14 145 724 509 (ABN Lookup)
User feedback sourcesTrustpilot · Şikayetvar · WikiFX
Last verified09.10.2026

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