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FINANCIAL INSTITUTION INFORMATION PLATFORM

Review verifiable information about forex brokers, banks, fintechs, crypto exchanges and payment providers in one place.

Verify with the source.Wherever possible, information is matched against official registers and primary sources.
When was it checked?We clearly show when each critical piece of data was last checked.
Know the type of information.We classify user complaints, company statements and official records separately.
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HOW IT WORKS

See the level of evidence
on every institution profile.

Instead of ratings, we show the data, its source and its verification status.

  1. 01Data
  2. 02Source
  3. 03Verification
A

Sample Financial Institution

Broker · United Kingdom

Last checked: 23.09.2026
REGULATIONOfficial record verified

The licence number and scope are matched directly against the regulator’s source.

● Official source
USER FEEDBACKRecurring topics

Topics such as withdrawals, support and trading conditions are grouped by period.

● Verified platform record
COMPANY STATEMENTData disclosed by the company

The company’s own statements are shown separately from independent verification.

● Statement
← Home

OrbitRemit

Payment institution · New Zealand

About the company

Legal company nameOrbitRemit Limited
Year founded2008
Headquarters / registered countryWellington, New Zealand
Websitewww.orbitremit.com
Last checked09.10.2026

According to its official website, OrbitRemit is an international money transfer service founded in New Zealand in 2008 by Robbie Sampson and Tommy Heptinstall. It lets customers in Australia and New Zealand send money to more than 50 countries to bank accounts, mobile wallets or cash pickup points; the site says it has more than 500,000 registered customers, that transfers are made through its web app and iOS and Android apps. The service is provided by OrbitRemit Limited, based in Wellington (1/182 Vivian Street); the site says the company is regulated by ASIC in Australia (AFSL 470646) and registered with AUSTRAC as a money remitter, and in New Zealand is supervised by the Department of Internal Affairs (DIA) as a money remitter and listed on the Financial Service Providers Register (FSP7721). Its Australian office is in Sydney (388 George St). This information is the company's own statement.

Account Details

ACCOUNT TYPESPersonal
MIN. DEPOSITNot stated
PLATFORMSWeb app · iOS and Android app
PRODUCTSInternational money transfers (bank account, mobile wallet, cash pickup) · Rate alerts · Transfer tracking

Licences and regulation

ASIC (Australia)

Licence no.AFSL 470646
Licence holderORBITREMIT LIMITED
ScopeAFS licence held since 5 Feb 2016. According to ASIC's record, authorised to give general advice and deal in non-cash payment products and foreign exchange contracts and to make a market in foreign exchange contracts, for retail and wholesale clients.
StatusVerified

User complaints

User reports found online are classified by topic. The charts show how reports are distributed; the reports are compiled from records on platforms that verify users and screen out fake reviews.

Period reviewed: September 2022 – October 2026

  • Withdrawal / payment: 49
  • Account / trading conditions: 21
  • Customer support: 7
  • Other: 6
  • Identity verification: 5
  • Bonus / promotion: 3

HIGH — COMPLAINT LEVEL

28% of institutions with complaint records received more complaints than this one.

BY TOPIC — Withdrawal / payment: Very high · Account / trading conditions: Medium · Customer support: High · Other: High · Identity verification: High · Bonus / promotion: Very high

SOURCES REVIEWED

The complaint distribution is based on the latest 1-star reviews on OrbitRemit's Trustpilot page (91) as of 9 October 2026; one person's reviews count once, and records about fake sites and third parties using the OrbitRemit name are left out. Across the complaints, delayed or held transfers, exchange rates and fees, account suspensions and additional document requests stand out.

Sources and verification history

Official company sourcesorbitremit.com — homepage, About (Our Story) page, footer; support.orbitremit.com help articles (fees, limits)
Regulator recordsASIC — ORBITREMIT LIMITED, AFSL 470646 (AFS licensee dataset, data.gov.au, 7 Oct 2026)
Company registerABN 69 601 986 038 (ABN Lookup) · New Zealand company no 2174112, NZBN 9429032555066 (company statement)
User feedback sourcesTrustpilot · Şikayetvar · WikiFX
Last verified09.10.2026

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