Legal company namePayoneer Payment Services (UK) Limited · Payoneer Europe Limited · Payoneer Inc. · Payoneer Australia Pty Limited
Year founded2005
Headquarters / registered countryLondon, United Kingdom
Websitewww.payoneer.com
Last checked08.10.2026
According to its official website, Payoneer is a global financial services company that brings receiving, holding, converting and sending money, team management and access to capital into one platform for businesses trading across borders; its copyright line reads 2005-2026 Payoneer Inc., and it has teams in 35 countries and more than 2,500 people. The site states that Payoneer Payment Services (UK) Limited is an e-money institution authorised by the UK's FCA (reference 966835); group entities listed include Payoneer Europe Limited, authorised by the Central Bank of Ireland (C189473), Payoneer Australia Pty Limited, licensed by ASIC (504803), Payoneer Singapore Pte Limited, registered with the MAS as a Major Payment Institution, Payoneer Hong Kong Limited, a licensed money service operator, Payoneer Japan Limited, registered with the Kanto Finance Bureau, and Payoneer Inc., with a FinCEN registration and US state licences. Products include receiving accounts in more than 70 currencies, payment requests and links, single, batch and mass payouts, VAT payments, corporate cards, currency conversion (Smart FX), working capital advances and Employer of Record and contractor management; more than 190 countries and territories are covered. This information is the company's own statement.
Account Details
ACCOUNT TYPESFreelancers, businesses, marketplaces and e-commerce sellers
MIN. DEPOSITNot stated
PLATFORMSWeb · Mobile app · APIs and integrations
PRODUCTSMulti-currency receiving accounts · Payment requests and links · Batch and mass payouts · VAT payments · Corporate cards · Currency conversion · Working capital advance
ScopeListed in the FCA register as an Authorised Electronic Money Institution under Payoneer Payment Services (UK) Limited (FRN 966835) since 13 Jan 2023.
StatusVerified
CBI (Ireland)
Licence no.C189473
Licence holderPayoneer Europe Limited
ScopeListed in the CBI register under Payoneer Europe Limited (trading name Payoneer) as an e-money institution authorised under Regulation 9 of the Electronic Money Regulations 2011 (C189473); authorised on 23 Dec 2019, passported to EEA countries on a freedom of services basis.
StatusVerified
ASIC (Australia)
Licence no.AFSL 504803
Licence holderPAYONEER AUSTRALIA PTY LTD
ScopeListed in the ASIC licence dataset under PAYONEER AUSTRALIA PTY LTD as AFSL 504803 (since 7 Aug 2018, North Sydney); authorised for non-cash payment products for retail and wholesale clients.
StatusVerified
MAS (Singapore)
Licence no.PS20200604
Licence holderPayoneer Singapore Pte Limited
ScopeThe company states that Payoneer Singapore Pte Limited is registered with the MAS as a Major Payment Institution (PS20200604). The record could not be verified because the MAS register could not be read.
StatusPending verification
C&ED (Hong Kong)
Licence no.15-10-01734
Licence holderPayoneer Hong Kong Limited
ScopeThe company states that Payoneer Hong Kong Limited is a licensed Money Service Operator with the Hong Kong Customs and Excise Department (15-10-01734). The record could not be verified because the C&ED register could not be read.
StatusPending verification
FSA (Japan)
Licence no.00045
Licence holderPayoneer Japan Limited
ScopeThe company states that Payoneer Japan Limited is a Registered Fund Transfer Service Provider with the Kanto Finance Bureau (registration no 00045). The record could not be verified because the register could not be read.
StatusPending verification
User complaints
User reports found online are classified by topic. The charts show how reports are distributed; the reports are compiled from records on platforms that verify users and screen out fake reviews.
Period reviewed: October 2025 – October 2026
Account / trading conditions: 55
Withdrawal / payment: 43
Identity verification: 33
Customer support: 10
Other: 2
No. 64 for most complaints among the 532 institutions with complaint records (918 institutions listed on the site).
The complaint distribution is based on the latest 1-star reviews on Payoneer's Trustpilot page (95) and Şikayetvar (48) records as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the Payoneer name are left out. Across the complaints, accounts closed or blocked without explanation, withdrawals not reaching banks and held funds, and lengthy verification processes stand out.
Sources and verification history
Official company sourcespayoneer.com — homepage and footer, About Us, Multi-jurisdictional licenses
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