ForexQ.com
FINANCIAL INSTITUTION INFORMATION PLATFORM

Review verifiable information about forex brokers, banks, fintechs, crypto exchanges and payment providers in one place.

Verify with the source.Wherever possible, information is matched against official registers and primary sources.
When was it checked?We clearly show when each critical piece of data was last checked.
Know the type of information.We classify user complaints, company statements and official records separately.
RECENTLY ADDED

Recently Added Institutions

The latest institution profiles added to ForexQ.com.

INSTITUTIONAL LIQUIDITY PROVIDERDRW

DRW Global Markets Ltd (FRN 746273) is the London-based, FCA-authorised company of the Chicago-based DRW group, which provides liquidity to institutional counterparties in ETFs, cryptoassets, fixed income, currencies and commodities.

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INSTITUTIONAL LIQUIDITY PROVIDEREdgewater Markets

London-based, FCA-authorised Edgewater Markets Limited (FRN 988539) offers banks, asset managers and brokers FX, NDF and precious metals liquidity via its EdgeFX platform and does not serve retail clients.

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BROKERAGE FIRMEdiphy

London-based, FCA-authorised Ediphy Markets Ltd (FRN 823631) offers institutional clients multi-venue execution in bonds, interest rate swaps and inflation products via fairEx, together with data and analytics services.

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INSTITUTIONAL CRYPTO DERIVATIVES DEALEREnhanced Digital Group

London-based, FCA-authorised Enhanced Digital Group UK Limited (FRN 994619) offers institutions bespoke structured derivatives on digital assets and acts as principal counterparty.

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BROKERAGE FIRMFCS Capital Markets

London-based, FCA-authorised FCS Capital Markets Ltd (FRN 772626) offers professional clients equity, derivatives and bond execution as well as AMC and securitisation structures, and does not serve retail clients.

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INVESTMENT PLATFORMFidelity International

Fidelity International's UK personal investing platform offers funds, shares, ETFs, ISAs and SIPPs through FCA-authorised Financial Administration Services Limited (FRN 122169).

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HOW IT WORKS

See the level of evidence
on every institution profile.

Instead of ratings, we show the data, its source and its verification status.

  1. 01Data
  2. 02Source
  3. 03Verification
A

Sample Financial Institution

Broker · United Kingdom

Last checked: 23.09.2026
REGULATIONOfficial record verified

The licence number and scope are matched directly against the regulator’s source.

● Official source
USER FEEDBACKRecurring topics

Topics such as withdrawals, support and trading conditions are grouped by period.

● Verified platform record
COMPANY STATEMENTData disclosed by the company

The company’s own statements are shown separately from independent verification.

● Statement
← Home

PayPal

E-money institution · United Kingdom

About the company

Legal company namePayPal UK Ltd
Year founded—
Headquarters / registered countryLondon, United Kingdom
Websitewww.paypal.com/uk
Last checked08.10.2026

According to its official UK website, PayPal is a payment service that lets users pay online and in store, send and request money and manage their money in one place. Buyer protection on eligible purchases, debit, credit and buy now pay later options, PayPal+ rewards points, transaction and subscription tracking, package tracking and shared money Pools are offered; fees apply when converting currency and sending money abroad. Services in the UK are provided by PayPal UK Ltd (company no 14741686): the site states that it is authorised and regulated by the FCA as an electronic money institution (FRN 994790), in relation to regulated consumer credit activities (FRN 996405) and for the provision of cryptocurrency services (FRN 1000741); the crypto registration is an anti-money laundering (MLR) registration, not an investment-services licence. Some products, such as PayPal Working Capital, are not regulated by the FCA. Its registered office is 5 Fleet Place, London. This information is the company's own statement.

Account Details

ACCOUNT TYPESPersonal and business accounts
MIN. DEPOSITNot stated
PLATFORMSPayPal mobile app · Website
PRODUCTSOnline and in-store payments · Sending and requesting money · Buyer protection · Buy now pay later and credit · PayPal+ rewards · Cryptocurrency services

Licences and regulation

FCA (United Kingdom)

Licence no.FRN 994790
Licence holderPayPal UK Ltd
ScopeListed in the FCA register as an Authorised Electronic Money Institution under PayPal UK Ltd (FRN 994790) since 31 Oct 2023.
StatusVerified

FCA (United Kingdom)

Licence no.FRN 996405
Licence holderPayPal UK Ltd
ScopeListed in the FCA register under PayPal UK Ltd (FRN 996405); status Authorised since 31 Oct 2023. It holds consumer credit permissions for lending, debt collecting and debt administration.
StatusVerified

FCA (United Kingdom)

Licence no.FRN 1000741
Licence holderPaypal UK Ltd
ScopeRegistered with the FCA as a cryptoasset firm under the Money Laundering Regulations: Paypal UK Ltd (FRN 1000741); registered since 31 Oct 2023.
StatusVerified

User complaints

User reports found online are classified by topic. The charts show how reports are distributed; the reports are compiled from records on platforms that verify users and screen out fake reviews.

Period reviewed: January 2026 – October 2026

  • Withdrawal / payment: 69
  • Account / trading conditions: 16
  • Customer support: 12
  • Other: 6
  • Identity verification: 5

No. 77 for most complaints among the 532 institutions with complaint records (918 institutions listed on the site).

RANK BY TOPIC — Withdrawal / payment: 34. · Account / trading conditions: 247. · Customer support: 112. · Other: 139. · Identity verification: 144.

SOURCES REVIEWED

The complaint distribution is based on the latest 1-star reviews on PayPal's Trustpilot page (100) and Şikayetvar (8) records as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the PayPal name are left out. Across the complaints, buyer protection and dispute decisions, held or unrefunded funds, restricted or closed accounts and customer support relying on automated replies stand out.

Sources and verification history

Official company sourcespaypal.com/uk — homepage and footer (legal information)
Regulator recordsFCA — PayPal UK Ltd, FRN 994790 and FRN 996405; Paypal UK Ltd, FRN 1000741 (register.fca.org.uk)
Company registerCompanies House — PayPal UK Ltd, company no 14741686, incorporated 20 Mar 2023
User feedback sourcesTrustpilot · Şikayetvar · WikiFX
Last verified08.10.2026

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