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Review verifiable information about forex brokers, banks, fintechs, crypto exchanges and payment providers in one place.

Verify with the source.Wherever possible, information is matched against official registers and primary sources.
When was it checked?We clearly show when each critical piece of data was last checked.
Know the type of information.We classify user complaints, company statements and official records separately.
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HOW IT WORKS

See the level of evidence
on every institution profile.

Instead of ratings, we show the data, its source and its verification status.

  1. 01Data
  2. 02Source
  3. 03Verification
A

Sample Financial Institution

Broker · United Kingdom

Last checked: 23.09.2026
REGULATIONOfficial record verified

The licence number and scope are matched directly against the regulator’s source.

● Official source
USER FEEDBACKRecurring topics

Topics such as withdrawals, support and trading conditions are grouped by period.

● Verified platform record
COMPANY STATEMENTData disclosed by the company

The company’s own statements are shown separately from independent verification.

● Statement
← Home

Paysend

E-money institution · United Kingdom

About the company

Legal company namePaysend Plc · Paysend Group Limited
Year founded—
Headquarters / registered countryLondon, United Kingdom
Websitepaysend.com
Last checked08.10.2026

According to its official website, Paysend is an international money transfer service used by millions. Personal users can send money, request money and top up through the mobile app or web to more than 170 countries; payouts are delivered to a bank account, card, e-wallet or as cash. For enterprises it offers an API, embedded payouts and instant settlement accounts (ISA); the site states that its network reaches more than 25 billion digital endpoints across more than 170 countries. Paysend Plc is incorporated in Scotland (company no SC376020, registered office Edinburgh) and authorised by the FCA as an electronic money institution permitted to issue e-money and provide payment services (FRN 900004); the brand belongs to Paysend Group Limited. Because paysend.com blocks this server, the information is based on the UK page read via WebFetch. This information is the company's own statement.

Account Details

ACCOUNT TYPESPersonal · Business (API and payouts)
MIN. DEPOSITNot stated
PLATFORMSPaysend mobile app (iOS, Android) · Website · API
PRODUCTSInternational money transfers (bank account, card, e-wallet, cash) · Money requests · Top-ups · Embedded payouts · Instant settlement accounts

Licences and regulation

FCA (United Kingdom)

Licence no.FRN 900004
Licence holderPaySend PLC
ScopeListed in the FCA register as an Authorised Electronic Money Institution under PaySend PLC (FRN 900004) since 2 Feb 2018.
StatusVerified

User complaints

User reports found online are classified by topic. The charts show how reports are distributed; the reports are compiled from records on platforms that verify users and screen out fake reviews.

Period reviewed: October 2023 – October 2026

  • Withdrawal / payment: 75
  • Account / trading conditions: 14
  • Identity verification: 9
  • Customer support: 7
  • Bonus / promotion: 4
  • Other: 2

No. 75 for most complaints among the 532 institutions with complaint records (918 institutions listed on the site).

RANK BY TOPIC — Withdrawal / payment: 23. · Account / trading conditions: 258. · Identity verification: 71. · Customer support: 183. · Bonus / promotion: 48. · Other: 251.

SOURCES REVIEWED

The complaint distribution is based on the latest 1-star reviews on Paysend's Trustpilot page (91) and Şikayetvar (20) records as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the Paysend name are left out. Across the complaints, transfers debited but not delivered or delayed, late refunds and suspended accounts stand out.

Sources and verification history

Official company sourcespaysend.com/en-gb — homepage and footer (legal information; via WebFetch)
Regulator recordsFCA — PaySend PLC, FRN 900004 (register.fca.org.uk)
Company registerCompanies House — Paysend Plc, company no SC376020, incorporated 31 Mar 2010
User feedback sourcesTrustpilot · Şikayetvar · WikiFX
Last verified08.10.2026

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