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FINANCIAL INSTITUTION INFORMATION PLATFORM

Review verifiable information about forex brokers, banks, fintechs, crypto exchanges and payment providers in one place.

Verify with the source.Wherever possible, information is matched against official registers and primary sources.
When was it checked?We clearly show when each critical piece of data was last checked.
Know the type of information.We classify user complaints, company statements and official records separately.
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HOW IT WORKS

See the level of evidence
on every institution profile.

Instead of ratings, we show the data, its source and its verification status.

  1. 01Data
  2. 02Source
  3. 03Verification
A

Sample Financial Institution

Broker · United Kingdom

Last checked: 23.09.2026
REGULATIONOfficial record verified

The licence number and scope are matched directly against the regulator’s source.

● Official source
USER FEEDBACKRecurring topics

Topics such as withdrawals, support and trading conditions are grouped by period.

● Verified platform record
COMPANY STATEMENTData disclosed by the company

The company’s own statements are shown separately from independent verification.

● Statement
← Home

Prezzee

E-money institution · Australia

About the company

Legal company namePrezzeePay Pty Ltd · Prezzee Pty Limited
Year founded2014
Headquarters / registered countrySydney, Australia
Websiteprezzee.com.au/en-au
Last checked09.10.2026

According to its official website, Prezzee is a digital gift card (eGift card) platform founded in 2014 that operates in North America, Canada, the United Kingdom, Australia, New Zealand and France; the group's ultimate holding company is Prezzee Pty Limited (ACN 602 963 422), incorporated in Australia. The site describes personalised digital gift cards from more than 300 retail brands, Smart eGift Cards that can be used across several brands, Prezzee Business for sending gift cards to teams and clients in bulk (it names QBE, HSBC and Coca-Cola among its clients) and the Prezzee API, which gives businesses a white-label marketplace. The PrezzeePay Open Loop Card and PrezzeePay Category Cards are issued in Australia by PrezzeePay Pty Ltd (ACN 684 663 518) and run on the UnionPay International network; the site says they can be used with Apple Pay. The site also states that Prezzee is not associated with the Prezzy® card or Epay New Zealand Limited in New Zealand. This information is the company's own statement.

Account Details

ACCOUNT TYPESIndividual · Business (Prezzee Business)
MIN. DEPOSITNot stated
PLATFORMSWeb (prezzee.com.au) · Apple Pay · Prezzee API
PRODUCTSBranded digital gift cards · Smart eGift Card · PrezzeePay Open Loop and Category Cards · Corporate gift card sending · White-label marketplace (API)

Licences and regulation

ASIC (Australia)

Licence no.AFSL 567808
Licence holderPREZZEEPAY PTY LTD
ScopeAFS licence held since 23 Oct 2025. According to ASIC's record, authorised to give general advice on, issue and deal in non-cash payment products for retail and wholesale clients.
StatusVerified

User complaints

User reports found online are classified by topic. The charts show how reports are distributed; the reports are compiled from records on platforms that verify users and screen out fake reviews.

Period reviewed: May 2025 – October 2026

  • Withdrawal / payment: 48
  • Account / trading conditions: 26
  • Customer support: 14
  • Other: 5
  • Identity verification: 3
  • Bonus / promotion: 1

VERY HIGH — COMPLAINT LEVEL

16% of institutions with complaint records received more complaints than this one.

BY TOPIC — Withdrawal / payment: Very high · Account / trading conditions: High · Customer support: Very high · Other: High · Identity verification: High · Bonus / promotion: Very high

SOURCES REVIEWED

The complaint distribution is based on the latest 1-star reviews on the Prezzee AU Trustpilot page (97) as of 9 October 2026; one person's reviews count once, and records about fake sites and third parties using the Prezzee name are left out. Across the complaints, gift cards that fail at checkout, expired balances not refunded, account access problems and difficulty reaching a human agent stand out.

Sources and verification history

Official company sourcesprezzee.com.au/en-au — homepage, about, PrezzeePay eGift Card terms and conditions, footer
Regulator recordsASIC — PREZZEEPAY PTY LTD, AFSL 567808 (AFS licensee dataset, data.gov.au, 7 Oct 2026)
Company registerABN 55 684 663 518 (ABN Lookup)
User feedback sourcesTrustpilot · Şikayetvar · WikiFX
Last verified09.10.2026

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