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Verify with the source.Wherever possible, information is matched against official registers and primary sources.
When was it checked?We clearly show when each critical piece of data was last checked.
Know the type of information.We classify user complaints, company statements and official records separately.
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BROKERKVB

Forex and CFD brand that says it was founded in 2001; the contracting party for international clients is KVB Prime Limited, registered in Anjouan, which holds no state-regulator licence; the BAPPEBTI licence belongs only to PT KVB Futures Indonesia in Indonesia.

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HOW IT WORKS

See the level of evidence
on every institution profile.

Instead of ratings, we show the data, its source and its verification status.

A

Sample Financial Institution

Broker · United Kingdom

Last checked: 23.09.2026
REGULATIONOfficial record verified

The licence number and scope are matched directly against the regulator’s source.

● Official source
USER FEEDBACKRecurring topics

Topics such as withdrawals, support and trading conditions are grouped by period.

● Not independently verified
COMPANY STATEMENTData disclosed by the company

The company’s own statements are shown separately from independent verification.

● Statement
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Rakuten Securities

Broker · Hong Kong

About the company

Legal company nameRakuten Securities Hong Kong Limited
Year founded2003
Headquarters / registered countryHong Kong
Websitewww.sec.rakuten.com.hk
Last checked08.10.2026

According to its official website, Rakuten Securities is the brand of Rakuten Securities Hong Kong Limited, which has provided forex services in Hong Kong since 2003; the company is a subsidiary of Rakuten Securities, Inc. in Japan and part of Rakuten Group. The company states that it is licensed by the Securities and Futures Commission (SFC) of Hong Kong (CE no. AIM232); client funds are held in segregated accounts at licensed banks in Hong Kong. The footer lists Rakuten Securities, Inc., Rakuten Securities Bullion Hong Kong Limited and Rakuten Trade Sdn. Bhd in Malaysia as group companies. According to archived copies of its site, the Australian company that previously operated under the Rakuten brand was renamed AT Global Markets (Australia) Pty Ltd in January 2024 and no longer uses the Rakuten brand. The company offers commission-free, fixed-spread trading in 46 currency pairs through individual and corporate accounts on Rakuten FX, made up of the MARKETSPEED FX, iSPEED FX and Rakuten FX Web platforms; the MetaTrader 4 service ended on 24 Jan 2025. Online account opening requires a deposit of at least 10,000 HKD from a bank account in Hong Kong. This information is the company's own statement.

Account Details

ACCOUNT TYPESIndividual · Corporate · Demo
MIN. DEPOSIT10,000 HKD (online account opening)
PLATFORMSMARKETSPEED FX · iSPEED FX · Rakuten FX Web
PRODUCTSForex (46 currency pairs)
LEVERAGEUp to 1:20

Licences and regulation

SFC (Hong Kong)

Licence no.AIM232
Licence holderRakuten Securities Hong Kong Limited
ScopeLicensed corporation; Type 3 leveraged foreign exchange trading since 1 Apr 2003, no end date, status active. The website in the SFC register is sec.rakuten.com.hk.
StatusVerified

User complaints

User reports found online are classified by topic. The charts show how reports are distributed.

Period reviewed: October 2018 – September 2024

  • Account / trading conditions: 3
  • Withdrawal / payment: 2

SOURCES REVIEWED

The complaint distribution is based on WikiFX records (5) as of 8 October 2026; one person's records count once, and records about fake sites and third parties using the Rakuten name are left out. Across the complaints, allegations of stop-loss slippage, of spreads widening and causing liquidation and of a server outage, and allegations that withdrawals were refused and a deposit was not credited stand out.

Sources and verification history

Official company sourcessec.rakuten.com.hk — About us, Our strengths, Contact us, Individual account, Deposit funds, Trading rules, Rakuten FX platforms, Special notification, Latest offer, footer · sec.rakuten.com.au (Internet Archive copies, 2024; site offline as of 8 Oct 2026)
Regulator recordsSFC — Rakuten Securities Hong Kong Limited, CE AIM232, Type 3 (since 1 Apr 2003, active) (apps.sfc.hk)
Company registerCompany registry details not stated on the site
User feedback sourcesTrustpilot · Şikayetvar · WikiFX
Last verified08.10.2026

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