Legal company nameRapyd Payments Limited · Rapyd Europe hf. · Rapyd Holding Pte. Ltd. · Rapyd Payments Israel Ltd.
Year founded2016
Headquarters / registered countryBishop's Stortford, United Kingdom
Websitewww.rapyd.net
Last checked08.10.2026
According to its official website, Rapyd is a fintech company that lets businesses accept global payments, send payouts and embed financial services through a single platform, and says it connects local payment rails, card networks, stablecoin solutions and business accounts into one infrastructure. The site says the company set out in 2016 to build an eWallet giving access to global payment methods. Services in the United Kingdom are provided by Rapyd Payments Limited, registered in Bishop's Stortford; according to the site's regulated entities page it is an electronic money institution regulated by the Financial Conduct Authority (FCA) (900688). The same page lists Rapyd Europe hf. in the European Economic Area, regulated by the Central Bank of Iceland, MAS-licensed Rapyd Holding Pte. Ltd. in Singapore, Rapyd Payments Israel Ltd. in Israel and Rapyd HK Limited in Hong Kong as group entities. Services are for businesses: online payment acceptance, hosted checkout, payment links, virtual terminals and card machines, payouts, card issuing, multi-currency business accounts and virtual accounts, plus APIs. This information is the company's own statement.
PRODUCTSOnline and in-store payment acceptance · Payment links and virtual terminal · Payouts · Card issuing · Multi-currency business account · Virtual accounts
Licences and regulation
FCA (United Kingdom)
Licence no.FRN 900688
Licence holderRapyd Payments Limited
ScopeListed in the FCA register as an Authorised Electronic Money Institution under Rapyd Payments Limited (FRN 900688) since 30 Apr 2018.
StatusVerified
Central Bank of Iceland (Iceland)
Licence no.500683-0589
Licence holderRapyd Europe hf.
ScopeThe company states that Rapyd Europe hf. is regulated by the Central Bank of Iceland as an electronic money institution (identification number 500683-0589). The record could not be verified because the Central Bank of Iceland register could not be read.
StatusPending verification
MAS (Singapore)
Licence no.PS20200311
Licence holderRapyd Holding Pte. Ltd.
ScopeThe company states that Rapyd Holding Pte. Ltd. is licensed by the MAS as a Major Payment Institution (PS20200311). The record could not be verified because the MAS register could not be read.
StatusPending verification
ISA (Israel)
Licence no.516003837
Licence holderRapyd Payments Israel Ltd.
ScopeThe company states that Rapyd Payments Israel Ltd. holds a payment services licence regulated by the Israel Securities Authority (ISA) (registration number 516003837). The record could not be verified because the ISA register could not be read.
StatusPending verification
C&ED (Hong Kong)
Licence no.19-06-02796
Licence holderRapyd HK Limited
ScopeThe company states that Rapyd HK Limited holds a Money Service Operator licence issued by the Hong Kong Customs and Excise Department (19-06-02796). The record could not be verified because the C&ED register could not be read.
StatusPending verification
User complaints
User reports found online are classified by topic. The charts show how reports are distributed; the reports are compiled from records on platforms that verify users and screen out fake reviews.
Period reviewed: May 2023 – October 2026
Withdrawal / payment: 39
Account / trading conditions: 24
Customer support: 8
Other: 4
Identity verification: 2
No. 210 for most complaints among the 532 institutions with complaint records (918 institutions listed on the site).
The complaint distribution is based on the 1-star reviews on Rapyd's Trustpilot page (73) and Şikayetvar (4) records as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the Rapyd name are left out. Across the complaints, allegations that settlements and payouts were held for long periods or not returned after account closure, high fees, and unresponsive customer support stand out.
Sources and verification history
Official company sourcesrapyd.net — homepage and footer, security-compliance/regulatory-framework (regulated entities), security-compliance/uk-complaint-policy, company/about-rapyd