ForexQ.com
ForexQ.com
E-money institution · Switzerland
According to its official website, Relio is a Swiss fintech company headquartered in Zurich and holds a FinTech licence from FINMA. The website says the company is regulated under Article 1b of the Swiss Federal Banking Act, which requires client funds to be deposited with correspondent banks and not used for risky transactions, investments or other purposes; because of these safeguards, deposits at Relio are not covered by deposit insurance. Relio offers a digital business account with a Swiss IBAN to businesses from freelancers to SMEs, including companies with international activities, foreign owners or directors, complex ownership structures or innovative business models. Services include online account opening, holding multiple currencies in separate wallets and currency exchange, international payments and support from a personal contact person; team cards and accounting software integrations are announced as coming soon. Pricing is a fixed monthly fee set per company. A CHF capital payment account for GmbH and AG formations is offered from a one-off fee of CHF 249 (up to CHF 1,990 with enhanced due diligence). The Swiss entity Relio AG is listed in FINMA's list of FinTech licence holders. This information is the company's own statement.
User reports found online are classified by topic. The reports are compiled from records on Trustpilot, WikiFX, Şikayetvar and FastBull, and one person's records count once.
3 COMPLAINTS · Period reviewed: October 2025 – November 2026
77% of institutions with complaint records received more complaints than this one. 67% of complaints concern fees and commissions.
| TOPIC | COMPLAINTS | SHARE | LEVEL WITHIN SECTOR |
|---|---|---|---|
| Fees and commissions | 2 | 67% | High |
| Account blocks and freezes | 1 | 33% | Low |
The level is calculated by comparison with institutions in the same sector. Sources: Trustpilot · Şikayetvar · WikiFX · FastBull
The complaint distribution is based on the 1-star reviews on Relio's Trustpilot page (3) as of 25 October 2026; one person's reviews count once, and records about fake sites and third parties using the Relio name are left out. Across the complaints, high monthly account fees and long account opening processes with many questions stand out.
Because Relio’s complaint level is Low, no comparison list is shown. Below are institutions operating in the same service area whose licences are verified.
The list is generated automatically; it is not a recommendation and there is no paid placement.
According to the data, Relio has 1 verified licence (FINMA); 3 user reports have been reviewed. This page does not express an opinion; licence records come from official registers and reports from sourced records.
Licences verified in official registers: FINMA (Switzerland).
3 user reports about Relio were classified in the period October 2025 – November 2026. Most frequent topic: Fees and commissions (2). Sources: Trustpilot, Şikayetvar, WikiFX, FastBull.
Use the "File a Complaint" button on this page to open the form; the institution is preselected. Describe the issue, the date and attach any supporting documents. The complaint is reviewed by our team, published if eligible and forwarded to the institution; with the tracking link you receive, you can follow the process and the institution’s reply.
Licence records are checked against official registers (last verification 25.10.2026). Complaint records are re-scanned every month on Trustpilot, Şikayetvar, WikiFX, FastBull. The institution’s details were last checked on 25.10.2026.
