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FINANCIAL INSTITUTION INFORMATION PLATFORM

Review verifiable information about forex brokers, banks, fintechs, crypto exchanges and payment providers in one place.

Verify with the source.Wherever possible, information is matched against official registers and primary sources.
When was it checked?We clearly show when each critical piece of data was last checked.
Know the type of information.We classify user complaints, company statements and official records separately.
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HOW IT WORKS

See the level of evidence
on every institution profile.

Instead of ratings, we show the data, its source and its verification status.

  1. 01Data
  2. 02Source
  3. 03Verification
A

Sample Financial Institution

Broker · United Kingdom

Last checked: 23.09.2026
REGULATIONOfficial record verified

The licence number and scope are matched directly against the regulator’s source.

● Official source
USER FEEDBACKRecurring topics

Topics such as withdrawals, support and trading conditions are grouped by period.

● Verified platform record
COMPANY STATEMENTData disclosed by the company

The company’s own statements are shown separately from independent verification.

● Statement
← Home

Royal Bank of Scotland

Bank · United Kingdom

About the company

Legal company nameTHE ROYAL BANK OF SCOTLAND PUBLIC LIMITED COMPANY
Year founded1727
Headquarters / registered countryEdinburgh, United Kingdom
Websitewww.rbs.co.uk
Last checked08.10.2026

According to its official website and NatWest Group's official heritage page, Royal Bank of Scotland is The Royal Bank of Scotland plc, founded by royal charter in Edinburgh in 1727 and now part of NatWest Group; its registered office is at 36 St Andrew Square, Edinburgh. Through rbs.co.uk it offers personal, Premier and business customers current accounts (Select, Reward, student, child and teen accounts), overdrafts, mortgages, the Digital Regular Saver, Flexible Saver and fixed term savings accounts, cash ISAs, Royal Bank Invest investment accounts and pensions, loans and credit cards; fixed term savings accounts accept deposits from GBP 1. Services are provided through digital banking and the Royal Bank of Scotland mobile app. According to the Bank of England list and the FCA register, the bank is authorised by the PRA and regulated by the FCA and the PRA; the site states that eligible deposits are protected up to a total of GBP 120,000 by the FSCS. This information is the company's own statement.

Account Details

ACCOUNT TYPESCurrent account · Savings account · Cash ISA · Premier account · Business account
MIN. DEPOSITGBP 1 (Fixed Term Savings)
PLATFORMSDigital banking · Royal Bank of Scotland mobile app
PRODUCTSCurrent accounts · Overdrafts · Savings and ISAs · Mortgages · Loans · Credit cards · Investments and pensions

Licences and regulation

FCA (United Kingdom)

Licence no.FRN 114724
Licence holderTHE ROYAL BANK OF SCOTLAND PUBLIC LIMITED COMPANY
ScopeAuthorised by the PRA to accept deposits according to the Bank of England list of 1 Oct 2026; listed in the FCA register under THE ROYAL BANK OF SCOTLAND PUBLIC LIMITED COMPANY (FRN 114724), regulated by the FCA and the PRA.
StatusVerified

User complaints

User reports found online are classified by topic. The charts show how reports are distributed; the reports are compiled from records on platforms that verify users and screen out fake reviews.

Period reviewed: May 2025 – October 2026

  • Account / trading conditions: 29
  • Withdrawal / payment: 28
  • Customer support: 27
  • Other: 6
  • Identity verification: 5

No. 105 for most complaints among 918 institutions.

RANK BY TOPIC — Account / trading conditions: 171. · Withdrawal / payment: 141. · Customer support: 23. · Other: 138. · Identity verification: 144.

SOURCES REVIEWED

The complaint distribution is based on the latest 1-star reviews on the Royal Bank of Scotland Trustpilot page (95) as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the Royal Bank of Scotland name are left out. Across the complaints, card and payment blocks and cash withdrawal restrictions, app and online banking login problems, and difficulty reaching customer service because of the Cora chatbot and phone lines stand out.

Sources and verification history

Official company sourcesrbs.co.uk — homepage, Fixed Term Savings and Digital Regular Saver pages, footer · natwestgroup.com — The Royal Bank of Scotland plc heritage page
Regulator recordsBank of England PRA bank list (1 Oct 2026) · FCA — THE ROYAL BANK OF SCOTLAND PUBLIC LIMITED COMPANY, FRN 114724 (register.fca.org.uk)
Company registerCompanies House — THE ROYAL BANK OF SCOTLAND PUBLIC LIMITED COMPANY, company no SC083026
User feedback sourcesTrustpilot · Şikayetvar · WikiFX
Last verified08.10.2026

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