According to its official website, Saxo is the brand of Saxo Bank A/S, founded in Copenhagen in 1992, which received its banking licence in 2001; Saxo Bank A/S is a Danish bank, part of the J. Safra Sarasin group, headquartered in Hellerup. Saxo Bank A/S, the parent company that operates the international site, is a licensed credit institution supervised by the Danish Financial Supervisory Authority (Finanstilsynet) (licence no 1149); client agreements are made with the relevant Saxo entity based on the client's country of residence. The group's other companies are Saxo Capital Markets UK Limited (FCA), Saxo Bank (Schweiz) AG (FINMA bank licence), Saxo Capital Markets Pte. Ltd. (MAS, Singapore), Saxo Bank Securities Ltd. (Japan FSA) and BG SAXO SIM S.p.A. in Italy (CONSOB); Saxo Bank A/S has branches in the Netherlands, Belgium, France and the Czech Republic. The company offers trading in shares, ETFs, bonds, futures, options, mutual funds, forex and CFDs across more than 71,000 instruments through SaxoInvestor, SaxoTrader, its TradingView integration and APIs; no minimum deposit is required to open an account. This information is the company's own statement.
Account Details
ACCOUNT TYPESIndividual · Joint · Corporate · Professional · Classic, Platinum and VIP tiers
ScopeThe company states that Saxo Bank A/S holds a bank licence under the supervision of the Danish Financial Supervisory Authority (Finanstilsynet) (1149). The record could not be verified because the Finanstilsynet register could not be read.
StatusPending verification
FINMA (Switzerland)
Licence no.—
Licence holderSaxo Bank (Schweiz) AG
ScopeBank licence. Listed in FINMA's list of authorised institutions as SAXO BANK (SCHWEIZ) AG, Kloten, as a bank (category 5).
StatusVerified
MAS (Singapore)
Licence no.—
Licence holderSaxo Capital Markets Pte. Ltd.
ScopeCapital Markets Services (CMS) licence. According to MAS's record, authorised to deal in securities, collective investment schemes, exchange-traded and OTC derivatives and leveraged spot FX, to provide custody and to act as an exempt financial adviser.
StatusVerified
FSA (Japan)
Licence no.関東財務局長(金商)第239号
Licence holderSaxo Bank Securities Ltd.
ScopeType I financial instruments business registration; registered on 30 Sep 2007. Listed in the Japan FSA's register of financial instruments business operators as サクソバンク証券株式会社.
StatusVerified
FCA (United Kingdom)
Licence no.FRN 551422
Licence holderSaxo Capital Markets UK Limited
ScopeThe company states that Saxo Capital Markets UK Limited is authorised and regulated by the FCA in the United Kingdom (FRN 551422). The record could not be verified because the FCA register could not be read.
StatusPending verification
CONSOB (Italy)
Licence no.296
Licence holderBG SAXO SIM S.p.A.
ScopeThe company states that BG SAXO SIM S.p.A. holds a broker licence in Italy under the supervision of CONSOB and the Bank of Italy (296). The record could not be verified because the CONSOB register could not be read.
StatusPending verification
User complaints
User reports found online are classified by topic. The charts show how reports are distributed.
The complaint distribution is based on the latest 1-star reviews on Saxo's Trustpilot page (171) and WikiFX (5) records as of 7 October 2026; one person's reviews count once, and records about fake sites and third parties using the Saxo name are left out. Across the complaints, trading restrictions after account transfers, allegations of fees charged on closed accounts, repeated document requests and unreachable customer support stand out.
Sources and verification history
Official company sourceshome.saxo — ana sayfa, About us, Saxo Bank licenses ve grup lisans listesi (PDF), Accounts, Platforms, Pricing overview, Forex, Margin information, en-gb, en-sg ve it-it sürümleri
Regulator recordsFINMA — Saxo Bank (Schweiz) AG, banka lisansı (finma.ch) · MAS — Saxo Capital Markets Pte. Ltd., CMS lisansı (mas.gov.sg) · FSA Japonya — Saxo Bank Securities Ltd., 関東財務局長(金商)第239号 (fsa.go.jp)
Company registerCompanies House — SAXO CAPITAL MARKETS UK LTD, şirket no 07413871, kuruluş 20.10.2010
User feedback sourcesTrustpilot · Şikayetvar · WikiFX