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FINANCIAL INSTITUTION INFORMATION PLATFORM

Review verifiable information about forex brokers, banks, fintechs, crypto exchanges and payment providers in one place.

Verify with the source.Wherever possible, information is matched against official registers and primary sources.
When was it checked?We clearly show when each critical piece of data was last checked.
Know the type of information.We classify user complaints, company statements and official records separately.
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HOW IT WORKS

See the level of evidence
on every institution profile.

Instead of ratings, we show the data, its source and its verification status.

  1. 01Data
  2. 02Source
  3. 03Verification
A

Sample Financial Institution

Broker · United Kingdom

Last checked: 23.09.2026
REGULATIONOfficial record verified

The licence number and scope are matched directly against the regulator’s source.

● Official source
USER FEEDBACKRecurring topics

Topics such as withdrawals, support and trading conditions are grouped by period.

● Verified platform record
COMPANY STATEMENTData disclosed by the company

The company’s own statements are shown separately from independent verification.

● Statement
← Home

Secure Trust Bank

Bank · United Kingdom

About the company

Legal company nameSecure Trust Bank PLC
Year founded1952
Headquarters / registered countryLondon, United Kingdom
Websitewww.securetrustbank.com
Last checked08.10.2026

According to its official website, Secure Trust Bank is an award-winning UK retail bank founded in 1952 in the West Midlands, headquartered at Yorke House, Solihull, which provides savings accounts and lending services to more than a million customers. UK-incorporated Secure Trust Bank PLC offers personal customers Access and notice accounts, fixed rate bonds and fixed rate cash ISAs, and offers businesses and property investors asset based lending, bridging finance, development finance and retail finance; the group also includes the V12 Retail Finance and V12 Vehicle Finance brands. Access accounts accept deposits from GBP 1, and accounts are managed through internet banking and the savings mobile app. The bank is authorised by the PRA and regulated by the FCA and the PRA; the site states that deposits are protected by the FSCS up to GBP 120,000. This information is the company's own statement.

Account Details

ACCOUNT TYPESAccess account · Notice account · Fixed rate bond · Fixed rate cash ISA · Business finance
MIN. DEPOSITGBP 1 (Access accounts)
PLATFORMSInternet banking · Savings mobile app
PRODUCTSSavings and ISAs · Business finance · Real estate finance · Retail and vehicle finance (V12)

Licences and regulation

FCA (United Kingdom)

Licence no.FRN 204550
Licence holderSECURE TRUST BANK PUBLIC LIMITED COMPANY
ScopeAuthorised by the PRA to accept deposits according to the Bank of England list of 1 Oct 2026; listed in the FCA register under SECURE TRUST BANK PUBLIC LIMITED COMPANY (FRN 204550), regulated by the FCA and the PRA.
StatusVerified

User complaints

User reports found online are classified by topic. The charts show how reports are distributed; the reports are compiled from records on platforms that verify users and screen out fake reviews.

Period reviewed: April 2024 – October 2026

  • Account / trading conditions: 53
  • Withdrawal / payment: 20
  • Customer support: 9
  • Identity verification: 8
  • Other: 7

No. 74 for most complaints among 520 institutions.

RANK BY TOPIC — Account / trading conditions: 59. · Withdrawal / payment: 119. · Customer support: 104. · Identity verification: 50. · Other: 76.

SOURCES REVIEWED

The complaint distribution is based on the latest 1-star reviews on the Secure Trust Bank Trustpilot page (97) as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the Secure Trust Bank name are left out. Across the complaints, lower rates for existing customers than for new ones, online access problems and delayed ISA transfers stand out.

Sources and verification history

Official company sourcessecuretrustbank.com — homepage, Access Accounts, FSCS, footer
Regulator recordsBank of England PRA bank list (1 Oct 2026) · FCA — SECURE TRUST BANK PUBLIC LIMITED COMPANY, FRN 204550 (register.fca.org.uk)
Company registerCompanies House — SECURE TRUST BANK PUBLIC LIMITED COMPANY, company no 00541132
User feedback sourcesTrustpilot · Şikayetvar · WikiFX
Last verified08.10.2026

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