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FINANCIAL INSTITUTION INFORMATION PLATFORM

Review verifiable information about forex brokers, banks, fintechs, crypto exchanges and payment providers in one place.

Verify with the source.Wherever possible, information is matched against official registers and primary sources.
When was it checked?We clearly show when each critical piece of data was last checked.
Know the type of information.We classify user complaints, company statements and official records separately.
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HOW IT WORKS

See the level of evidence
on every institution profile.

Instead of ratings, we show the data, its source and its verification status.

  1. 01Data
  2. 02Source
  3. 03Verification
A

Sample Financial Institution

Broker · United Kingdom

Last checked: 23.09.2026
REGULATIONOfficial record verified

The licence number and scope are matched directly against the regulator’s source.

● Official source
USER FEEDBACKRecurring topics

Topics such as withdrawals, support and trading conditions are grouped by period.

● Verified platform record
COMPANY STATEMENTData disclosed by the company

The company’s own statements are shown separately from independent verification.

● Statement
← Home

Segpay

Payment institution · United Kingdom

About the company

Legal company nameSegregated Payments Limited · Segregated Payments (Ireland) Limited · Segregated Payments (Australia) Pty Ltd · Segpay Corp.
Year founded2005
Headquarters / registered countryHatfield, United Kingdom
Websitesegpay.com
Last checked08.10.2026

According to its official website, Segpay has since 2005 provided payment processing to sectors considered high-risk, such as creators, adult content, dating and subscription businesses; it also serves e-commerce, SaaS and CBD businesses. It offers merchant accounts, subscription billing and payment facilitator services, with separate solutions for merchants in the US, the EU, the UK and Australia and a support portal for consumers. Its offices are in Boca Raton (Florida) in the US, Dublin in Ireland, Hatfield in the UK and Unley in Australia. The site states that Segregated Payments Limited (company no 07825300) is licensed by the FCA as an authorised payment institution (FRN 584599), that Segregated Payments (Ireland) Limited is licensed by the Central Bank of Ireland as an authorised payment institution (C193896) and that Segregated Payments (Australia) Pty Ltd is registered with AUSTRAC as a money service business; it also lists its registrations as a payment facilitator with several banks and payment firms. This information is the company's own statement.

Account Details

ACCOUNT TYPESBusinesses (merchants) only
MIN. DEPOSITNot stated
PLATFORMSMerchant integration and payment pages · Consumer support portal (cs.segpay.com)
PRODUCTSPayment processing by card and alternative methods · Subscription billing · Payment facilitator services · Merchant accounts

Licences and regulation

FCA (United Kingdom)

Licence no.FRN 584599
Licence holderSegregated Payments Limited
ScopeListed in the FCA register as an Authorised Payment Institution under Segregated Payments Limited (FRN 584599) since 30 Apr 2018.
StatusVerified

CBI (Ireland)

Licence no.C193896
Licence holderSegregated Payments Ireland Limited
ScopeListed in the Central Bank of Ireland register under Segregated Payments Ireland Limited (trading as SegPay) as a payment institution authorised under Regulation 18 of the EU (Payment Services) Regulations 2018 (PSD2) (C193896).
StatusVerified

User complaints

User reports found online are classified by topic. The charts show how reports are distributed; the reports are compiled from records on platforms that verify users and screen out fake reviews.

Period reviewed: February 2026 – October 2026

  • Withdrawal / payment: 38
  • Customer support: 18
  • Account / trading conditions: 17
  • Other: 5
  • Bonus / promotion: 1

No. 203 for most complaints among the 532 institutions with complaint records (918 institutions listed on the site).

RANK BY TOPIC — Withdrawal / payment: 95. · Customer support: 61. · Account / trading conditions: 243. · Other: 155. · Bonus / promotion: 102.

SOURCES REVIEWED

The complaint distribution is based on the latest 1-star reviews on Segpay's Trustpilot page (79) as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the Segpay name are left out. Across the complaints, unrecognised or duplicate subscription charges and refunds not made, difficulty cancelling subscriptions, and unanswered support requests stand out.

Sources and verification history

Official company sourcessegpay.com — homepage, UK Merchants page, legal disclosure in the footer (read via r.jina.ai because of DataDome)
Regulator recordsFCA — Segregated Payments Limited, FRN 584599 (register.fca.org.uk) · CBI — Segregated Payments Ireland Limited, C193896 (registers.centralbank.ie)
Company registerCompanies House — SEGREGATED PAYMENTS LIMITED, company no 07825300, incorporated 27 Oct 2011
User feedback sourcesTrustpilot · Şikayetvar · WikiFX
Last verified08.10.2026

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