ForexQ.com
FINANCIAL INSTITUTION INFORMATION PLATFORM

Review verifiable information about forex brokers, banks, fintechs, crypto exchanges and payment providers in one place.

Verify with the source.Wherever possible, information is matched against official registers and primary sources.
When was it checked?We clearly show when each critical piece of data was last checked.
Know the type of information.We classify user complaints, company statements and official records separately.
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PAYMENT INSTITUTIONTravelex

The Australian arm of the global foreign exchange brand Travelex, whose roots go back to a first store opened in London in 1976; it sells foreign cash and the multi-currency Travelex Money Card through airport and store networks and holds an ASIC AFS licence.

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HOW IT WORKS

See the level of evidence
on every institution profile.

Instead of ratings, we show the data, its source and its verification status.

  1. 01Data
  2. 02Source
  3. 03Verification
A

Sample Financial Institution

Broker · United Kingdom

Last checked: 23.09.2026
REGULATIONOfficial record verified

The licence number and scope are matched directly against the regulator’s source.

● Official source
USER FEEDBACKRecurring topics

Topics such as withdrawals, support and trading conditions are grouped by period.

● Verified platform record
COMPANY STATEMENTData disclosed by the company

The company’s own statements are shown separately from independent verification.

● Statement
← Home

Send Payments

Payment institution · Australia

About the company

Legal company nameSendFX Limited
Year founded—
Headquarters / registered countrySydney, Australia
Websitesendpayments.com
Last checked09.10.2026

According to its official website, Send Payments is a Sydney-based financial technology company providing cross-border payments for individuals, businesses and enterprise brands. The site says payments can be made in more than 100 currencies to over 170 countries, that multi-currency wallets can be opened in up to 19 currencies and that each customer gets a dedicated account manager. It offers businesses overseas supplier and payroll payments, and enterprise brands embedded payments, API, white-label and referral partnerships within their own customer experience; the site says it is the payments partner of more than 200 brands and 1,700 law firms and has processed more than $5 billion in transactions since 2021. Services are provided by SendFX Limited (ACN 617 647 220), which is regulated by ASIC, holds AFS licence 509635, is a registered remittance provider with AUSTRAC and is a member of AFCA. This information is the company's own statement.

Account Details

ACCOUNT TYPESPersonal, business and enterprise clients · Partnership models
MIN. DEPOSITNot stated
PLATFORMSOnline account (plus.sendpayments.com) · Send API
PRODUCTSInternational money transfers (100+ currencies, 170+ countries) · Multi-currency wallets (up to 19 currencies) · Supplier and payroll payments · Embedded payments, API and white-label solutions

Licences and regulation

ASIC (Australia)

Licence no.AFSL 509635
Licence holderSENDFX LIMITED
ScopeAFS licence held since 22 May 2019. According to ASIC's record, authorised to provide general advice and deal in non-cash payment products and foreign exchange contracts, and to make a market in foreign exchange contracts, for retail and wholesale clients.
StatusVerified

User complaints

User reports found online are classified by topic. The charts show how reports are distributed; the reports are compiled from records on platforms that verify users and screen out fake reviews.

Period reviewed: April 2023 – October 2026

  • Withdrawal / payment: 1
  • Customer support: 1
  • Account / trading conditions: 1
  • Identity verification: 1

VERY LOW — COMPLAINT LEVEL

82% of institutions with complaint records received more complaints than this one.

BY TOPIC — Withdrawal / payment: Low · Customer support: Low · Account / trading conditions: Low · Identity verification: Medium

SOURCES REVIEWED

The complaint distribution is based on the 1-star reviews on Send's Trustpilot page (4) records as of 9 October 2026; one person's reviews count once, and records about fake sites and third parties using the Send name are left out. Across the complaints, held or undelivered transfers, support requests left without a callback, extra identity documents requested for recipients and unsupported currencies stand out.

Sources and verification history

Official company sourcessendpayments.com — homepage, About Send, Personal Payments and Business pages, footer
Regulator recordsASIC — SENDFX LIMITED, AFSL 509635 (AFS licensee dataset, data.gov.au, 7 Oct 2026)
Company registerABN 41 617 647 220 (ABN Lookup)
User feedback sourcesTrustpilot · Şikayetvar · WikiFX
Last verified09.10.2026

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