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FINANCIAL INSTITUTION INFORMATION PLATFORM

Review verifiable information about forex brokers, banks, fintechs, crypto exchanges and payment providers in one place.

Verify with the source.Wherever possible, information is matched against official registers and primary sources.
When was it checked?We clearly show when each critical piece of data was last checked.
Know the type of information.We classify user complaints, company statements and official records separately.
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HOW IT WORKS

See the level of evidence
on every institution profile.

Instead of ratings, we show the data, its source and its verification status.

  1. 01Data
  2. 02Source
  3. 03Verification
A

Sample Financial Institution

Broker · United Kingdom

Last checked: 23.09.2026
REGULATIONOfficial record verified

The licence number and scope are matched directly against the regulator’s source.

● Official source
USER FEEDBACKRecurring topics

Topics such as withdrawals, support and trading conditions are grouped by period.

● Verified platform record
COMPANY STATEMENTData disclosed by the company

The company’s own statements are shown separately from independent verification.

● Statement
← Home

Shawbrook

Bank · United Kingdom

About the company

Legal company nameShawbrook Bank Limited
Year founded—
Headquarters / registered countryLondon, United Kingdom
Websitewww.shawbrook.co.uk
Last checked08.10.2026

According to its official website, Shawbrook is an award-winning specialist bank meeting the specific finance needs of customers across the SME, real estate and consumer sectors, headquartered at 40 Leadenhall Street, London; it says it is trusted by more than 540,000 customers. UK-incorporated Shawbrook Bank Limited offers individuals easy access, fixed rate and notice savings accounts and cash ISAs, offers businesses savings accounts and business finance, and offers professional property investors and residential and commercial landlords property finance; it also has help pages for personal loans. Easy access savings accounts can be opened from GBP 1, and applications and account management are online. The bank is authorised by the PRA and regulated by the FCA and the PRA; the site states that its savings products are protected by the FSCS. This information is the company's own statement.

Account Details

ACCOUNT TYPESEasy access account · Fixed rate account · Notice account · Cash ISA · Business savings account
MIN. DEPOSITGBP 1 (Easy Access Savings)
PLATFORMSOnline account
PRODUCTSSavings and ISAs · Business savings · Property finance · Business finance · Personal loans

Licences and regulation

FCA (United Kingdom)

Licence no.FRN 204574
Licence holderShawbrook Bank Limited
ScopeAuthorised by the PRA to accept deposits according to the Bank of England list of 1 Oct 2026; listed in the FCA register under Shawbrook Bank Limited (FRN 204574), regulated by the FCA and the PRA.
StatusVerified

User complaints

User reports found online are classified by topic. The charts show how reports are distributed; the reports are compiled from records on platforms that verify users and screen out fake reviews.

Period reviewed: September 2025 – October 2026

  • Account / trading conditions: 41
  • Withdrawal / payment: 36
  • Customer support: 7
  • Other: 4
  • Identity verification: 3

No. 104 for most complaints among 520 institutions.

RANK BY TOPIC — Account / trading conditions: 87. · Withdrawal / payment: 75. · Customer support: 115. · Other: 115. · Identity verification: 117.

SOURCES REVIEWED

The complaint distribution is based on the latest 1-star reviews on the Shawbrook Trustpilot page (91) as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the Shawbrook name are left out. Across the complaints, delayed ISA and matured-funds transfers, better rates for new customers and declined or delayed loans stand out.

Sources and verification history

Official company sourcesshawbrook.co.uk — homepage, About us, Easy Access Savings Accounts, Fixed Rate Savings Accounts, footer
Regulator recordsBank of England PRA bank list (1 Oct 2026) · FCA — Shawbrook Bank Limited, FRN 204574 (register.fca.org.uk)
Company registerCompanies House — Shawbrook Bank Limited, company no 00388466
User feedback sourcesTrustpilot · Şikayetvar · WikiFX
Last verified08.10.2026

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