ForexQ.com
FINANCIAL INSTITUTION INFORMATION PLATFORM

Review verifiable information about forex brokers, banks, fintechs, crypto exchanges and payment providers in one place.

Verify with the source.Wherever possible, information is matched against official registers and primary sources.
When was it checked?We clearly show when each critical piece of data was last checked.
Know the type of information.We classify user complaints, company statements and official records separately.
RECENTLY ADDED

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The latest institution profiles added to ForexQ.com.

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The Brisbane branch of Land Bank of Taiwan, a Taiwanese bank founded in 1946 that specialises in real estate finance; its ASIC AFS licence covers wholesale clients only.

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The Brisbane branch, opened on 31 July 2017, of Taiwan's Taishin International Bank, which began operating in 1992; it offers deposits, corporate lending, trade finance and foreign exchange, and holds an ASIC AFS licence.

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BANKTaiwan Business Bank Sydney Branch

The Sydney branch of Taiwan Business Bank (TBB), a Taiwanese bank focused on SME finance that also has a Brisbane branch in Australia; it offers deposits, loans, trade finance and remittances, and holds an ASIC AFS licence.

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BANKTaiwan Cooperative Bank Sydney Branch

The Sydney branch, opened on 20 September 2011, of Taiwan Cooperative Bank, founded in 1946 and owned by Taiwan Cooperative Financial Holding; it offers deposits, loans, trade and remittance services and acts as the bank's AUD clearing bank.

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PAYMENT INSTITUTIONTravelex

The Australian arm of the global foreign exchange brand Travelex, whose roots go back to a first store opened in London in 1976; it sells foreign cash and the multi-currency Travelex Money Card through airport and store networks and holds an ASIC AFS licence.

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HOW IT WORKS

See the level of evidence
on every institution profile.

Instead of ratings, we show the data, its source and its verification status.

  1. 01Data
  2. 02Source
  3. 03Verification
A

Sample Financial Institution

Broker · United Kingdom

Last checked: 23.09.2026
REGULATIONOfficial record verified

The licence number and scope are matched directly against the regulator’s source.

● Official source
USER FEEDBACKRecurring topics

Topics such as withdrawals, support and trading conditions are grouped by period.

● Verified platform record
COMPANY STATEMENTData disclosed by the company

The company’s own statements are shown separately from independent verification.

● Statement
← Home

SingX

Payment institution · Singapore

About the company

Legal company nameSingX Pte Ltd · SingX Singapore Pte Ltd · SingX (HK) Co Limited · SingX Australia Pty Ltd
Year founded2014
Headquarters / registered countrySingapore
Websitewww.singx.co
Last checked09.10.2026

According to its official website, SingX is a Singapore-headquartered payment services company founded in 2014 by a group of former bankers; it has run remittance operations in Singapore since 2017 and operates in Singapore, Hong Kong and Australia. It offers consumers international transfers to more than 180 countries and a SingX wallet, businesses mass payment tools for supplier and salary payments, and banks and payment intermediaries white-label and API solutions; the site says it adds no mark-up to live market rates and charges one fee shown upfront. Group company SingX Singapore Pte Ltd is licensed by MAS as a major payment institution (PS20200369); SingX (HK) Co Ltd holds a money service operator licence from the Hong Kong Customs and Excise Department, and SingX Australia Pty Ltd, incorporated on 7 February 2018, holds ASIC AFS licence 508309 and an AUSTRAC remittance provider registration. SingX Pte Ltd is registered with FINTRAC in Canada as a foreign money services business. Its Australian office is in Brisbane. This information is the company's own statement.

Account Details

ACCOUNT TYPESPersonal and business (SMEs, corporates, banks and payment intermediaries)
MIN. DEPOSITNot stated
PLATFORMSOnline account · SingX and SingX Business mobile apps · API
PRODUCTSInternational money transfers (180+ countries) · SingX wallet · Mass payments · White-label and API solutions

Licences and regulation

ASIC (Australia)

Licence no.AFSL 508309
Licence holderSINGX AUSTRALIA PTY LTD
ScopeAFS licence held since 31 May 2019. According to ASIC's record, authorised to provide general advice and deal in non-cash payment products and foreign exchange contracts, and to make a market in foreign exchange contracts, for retail and wholesale clients.
StatusVerified

MAS (Singapore)

Licence no.PS20200369
Licence holderSingX Singapore Pte Ltd
ScopeListed in the MAS Financial Institutions Directory as SINGX SINGAPORE PTE. LTD., a Major Payment Institution, for account issuance, domestic and cross-border money transfer and e-money issuance services. The licence number is the company's statement.
StatusVerified

C&ED (Hong Kong)

Licence no.MSO 16-09-01908
Licence holderSingX (HK) Co Limited
ScopeThe C&ED register lists a Money Service Operator licence under SINGX (HK) CO LIMITED (16-09-01908); the register shows an expiry date of 19 Sep 2026 and a renewal could not be verified.
StatusPending verification

User complaints

User reports found online are classified by topic. The charts show how reports are distributed; the reports are compiled from records on platforms that verify users and screen out fake reviews.

Period reviewed: March 2021 – October 2026

  • Identity verification: 3
  • Withdrawal / payment: 1
  • Account / trading conditions: 1

LOW — COMPLAINT LEVEL

78% of institutions with complaint records received more complaints than this one.

BY TOPIC — Identity verification: High · Withdrawal / payment: Low · Account / trading conditions: Low

SOURCES REVIEWED

The complaint distribution is based on the 1-star reviews on SingX's Trustpilot page (5) records as of 9 October 2026; one person's reviews count once, and records about fake sites and third parties using the SingX name are left out. Across the complaints, delayed or cancelled transfers due to extra document requests and lengthy compliance reviews, payments reaching recipients late and refused account registrations stand out.

Sources and verification history

Official company sourcessingx.co — Australia, Licenses, About Us and Contact Us pages, footer
Regulator recordsASIC — SINGX AUSTRALIA PTY LTD, AFSL 508309 (AFS licensee dataset, data.gov.au, 7 Oct 2026) · MAS — SINGX SINGAPORE PTE. LTD., major payment institution (eservices.mas.gov.sg/fid) · C&ED — SINGX (HK) CO LIMITED, MSO 16-09-01908 (eservices.customs.gov.hk)
Company registerABN 75 624 277 201 (ABN Lookup)
User feedback sourcesTrustpilot · Şikayetvar · WikiFX
Last verified09.10.2026

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