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FINANCIAL INSTITUTION INFORMATION PLATFORM

Review verifiable information about forex brokers, banks, fintechs, crypto exchanges and payment providers in one place.

Verify with the source.Wherever possible, information is matched against official registers and primary sources.
When was it checked?We clearly show when each critical piece of data was last checked.
Know the type of information.We classify user complaints, company statements and official records separately.
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HOW IT WORKS

See the level of evidence
on every institution profile.

Instead of ratings, we show the data, its source and its verification status.

  1. 01Data
  2. 02Source
  3. 03Verification
A

Sample Financial Institution

Broker · United Kingdom

Last checked: 23.09.2026
REGULATIONOfficial record verified

The licence number and scope are matched directly against the regulator’s source.

● Official source
USER FEEDBACKRecurring topics

Topics such as withdrawals, support and trading conditions are grouped by period.

● Verified platform record
COMPANY STATEMENTData disclosed by the company

The company’s own statements are shown separately from independent verification.

● Statement
← Home

Starling Bank

Bank · United Kingdom

About the company

Legal company nameStarling Bank Limited
Year founded—
Headquarters / registered countryLondon, United Kingdom
Websitewww.starlingbank.com
Last checked08.10.2026

According to its official website, Starling Bank is a branchless digital bank that says it is the only bank in British history founded by a woman and has more than four million accounts; it has offices in London, Cardiff, Southampton and Manchester, and its registered address is the London Fruit and Wool Exchange, London. UK-incorporated Starling Bank Limited, trading as Starling, offers personal, joint, business and under-16s accounts, all managed from one mobile app. Alongside tools such as Spaces budgets, virtual cards, Bills Manager and AI-powered spending insights, it offers the Easy Saver, Fixed Saver and Flexible Cash ISA savings products; its banking platform is also offered as Engine by Starling. The bank is authorised by the PRA and regulated by the FCA and the PRA; the site states that eligible deposits are protected by the FSCS up to GBP 120,000. This information is the company's own statement.

Account Details

ACCOUNT TYPESPersonal account · Joint account · Business account · Under-16s account · Savings account
MIN. DEPOSITNot stated
PLATFORMSStarling mobile app
PRODUCTSCurrent accounts · Savings and cash ISA · Debit and virtual cards · Business banking · Banking platform (Engine by Starling)

Licences and regulation

FCA (United Kingdom)

Licence no.FRN 730166
Licence holderStarling Bank Limited
ScopeAuthorised by the PRA to accept deposits according to the Bank of England list of 1 Oct 2026; listed in the FCA register under Starling Bank Limited (FRN 730166), regulated by the FCA and the PRA.
StatusVerified

User complaints

User reports found online are classified by topic. The charts show how reports are distributed; the reports are compiled from records on platforms that verify users and screen out fake reviews.

Period reviewed: July 2026 – October 2026

  • Withdrawal / payment: 34
  • Account / trading conditions: 24
  • Identity verification: 20
  • Customer support: 10
  • Other: 4
  • Bonus / promotion: 2

No. 89 for most complaints among 520 institutions.

RANK BY TOPIC — Withdrawal / payment: 80. · Account / trading conditions: 144. · Identity verification: 9. · Customer support: 95. · Other: 115. · Bonus / promotion: 68.

SOURCES REVIEWED

The complaint distribution is based on the latest 1-star reviews on the Starling Bank Trustpilot page (94) as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the Starling name are left out. Across the complaints, frozen accounts and held transfers, account applications declined without reasons, and account closures stand out.

Sources and verification history

Official company sourcesstarlingbank.com — homepage, About, Savings, Cash ISA, Board of directors, footer
Regulator recordsBank of England PRA bank list (1 Oct 2026) · FCA — Starling Bank Limited, FRN 730166 (register.fca.org.uk)
Company registerCompanies House — Starling Bank Limited, company no 09092149
User feedback sourcesTrustpilot · Şikayetvar · WikiFX
Last verified08.10.2026

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