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FINANCIAL INSTITUTION INFORMATION PLATFORM

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Verify with the source.Wherever possible, information is matched against official registers and primary sources.
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Know the type of information.We classify user complaints, company statements and official records separately.
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HOW IT WORKS

See the level of evidence
on every institution profile.

Instead of ratings, we show the data, its source and its verification status.

  1. 01Data
  2. 02Source
  3. 03Verification
A

Sample Financial Institution

Broker · United Kingdom

Last checked: 23.09.2026
REGULATIONOfficial record verified

The licence number and scope are matched directly against the regulator’s source.

● Official source
USER FEEDBACKRecurring topics

Topics such as withdrawals, support and trading conditions are grouped by period.

● Verified platform record
COMPANY STATEMENTData disclosed by the company

The company’s own statements are shown separately from independent verification.

● Statement
← Home

Suffolk Building Society

Bank · United Kingdom

About the company

Legal company nameSuffolk Building Society
Year founded1849
Headquarters / registered countryIpswich, United Kingdom
Websitewww.suffolkbuildingsociety.co.uk
Last checked08.10.2026

According to its official website, Suffolk Building Society traces its roots to the Ipswich & Suffolk Freehold Land Society founded in 1849; in November 2021 it changed its name from Ipswich Building Society to Suffolk Building Society. It says it is owned by its members, not shareholders, and that its profits are invested in the future of the Society and the local community. Its head office is Freehold House in Ipswich and it serves customers through branches in Suffolk. It offers easy and limited access savings, fixed rate bonds, cash ISAs, regular savers, children's, business and charity accounts; its mortgage range covers first-time buyers, buy-to-let, expats, holiday lets, later life, self-build, self-employed borrowers and family-assisted mortgages. Some accounts can be opened and managed online; the Everyday Saver can be opened with GBP 10. According to the Bank of England list and the FCA register, it is authorised by the PRA and regulated by the FCA and the PRA. This information is the company's own statement.

Account Details

ACCOUNT TYPESSavings account · Cash ISA · Children's account · Business and charity account · Mortgage
MIN. DEPOSITGBP 10 (Everyday Saver)
PLATFORMSOnline account service · Branch
PRODUCTSSavings accounts · Cash ISA · Business and charity accounts · Mortgages · Buy-to-let, expat and holiday let mortgages

Licences and regulation

FCA (United Kingdom)

Licence no.FRN 104875
Licence holderSuffolk Building Society
ScopeBuilding society authorised by the PRA according to the Bank of England building societies list of 1 Oct 2026; listed in the FCA register under Suffolk Building Society (FRN 104875), regulated by the FCA and the PRA.
StatusVerified

User complaints

User reports found online are classified by topic. The charts show how reports are distributed; the reports are compiled from records on platforms that verify users and screen out fake reviews.

Period reviewed: January 2025 – October 2026

  • Account / trading conditions: 1

No. 313 for most complaints among 520 institutions.

RANK BY TOPIC — Account / trading conditions: 280.

SOURCES REVIEWED

The complaint distribution is based on the 1-star reviews on the Suffolk Building Society Trustpilot page (1) as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the Suffolk Building Society name are left out. Across the complaints, allegations of repeated hard credit searches on the same property and a valuation fee kept without a valuation being carried out stand out.

Sources and verification history

Official company sourcessuffolkbuildingsociety.co.uk — homepage, Heritage (history), Savings, Easy access, Children's, Cash ISA, Regular, Business and Fixed rate pages, footer
Regulator recordsBank of England PRA list of building societies (1 Oct 2026) · FCA — Suffolk Building Society, FRN 104875 (register.fca.org.uk)
Company registerCompany registry details not stated on the site
User feedback sourcesTrustpilot · Şikayetvar · WikiFX
Last verified08.10.2026

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