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FINANCIAL INSTITUTION INFORMATION PLATFORM

Review verifiable information about forex brokers, banks, fintechs, crypto exchanges and payment providers in one place.

Verify with the source.Wherever possible, information is matched against official registers and primary sources.
When was it checked?We clearly show when each critical piece of data was last checked.
Know the type of information.We classify user complaints, company statements and official records separately.
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HOW IT WORKS

See the level of evidence
on every institution profile.

Instead of ratings, we show the data, its source and its verification status.

  1. 01Data
  2. 02Source
  3. 03Verification
A

Sample Financial Institution

Broker · United Kingdom

Last checked: 23.09.2026
REGULATIONOfficial record verified

The licence number and scope are matched directly against the regulator’s source.

● Official source
USER FEEDBACKRecurring topics

Topics such as withdrawals, support and trading conditions are grouped by period.

● Verified platform record
COMPANY STATEMENTData disclosed by the company

The company’s own statements are shown separately from independent verification.

● Statement
← Home

TorFX

E-money institution · United Kingdom

About the company

Legal company nameTor Currency Exchange Ltd · Currencies Direct Spain, E.D.E., S.L.
Year founded2004
Headquarters / registered countryPenzance, United Kingdom
Websitewww.torfx.com
Last checked08.10.2026

According to its official website, TorFX is a currency and international money transfer company founded in 2004 and based in Penzance (Cornwall), which says it is part of a global group handling billions in transfers each year. The site says it offers personal and business clients 24/7 transfers online, via its app or by phone, personal account manager support, spot transactions, forward contracts fixing a rate up to two years ahead, limit orders, rate alerts and multi-currency digital wallets, focusing on payments such as overseas property purchases, emigration and repatriation of funds. Services are provided by Tor Currency Exchange Ltd, which the site says is authorised by the FCA as an electronic money institution under the Electronic Money Regulations 2011 (FRN 900706) and holds client money in segregated accounts. The footer also names Currencies Direct Spain, E.D.E., S.L., authorised by the Banco de España as an electronic money institution (6716). The FCA register also lists the trading name Redpin for the company. This information is the company's own statement.

Account Details

ACCOUNT TYPESPersonal account · Business account
MIN. DEPOSITNot stated
PLATFORMSOnline account · Mobile app · Phone
PRODUCTSSpot currency transfers · Forward contracts · Limit orders · Rate alerts · Multi-currency wallets · Regular payments

Licences and regulation

FCA (United Kingdom)

Licence no.FRN 900706
Licence holderTor Currency Exchange Limited
ScopeListed in the FCA register as an Authorised Electronic Money Institution under Tor Currency Exchange Limited (FRN 900706) since 23 Mar 2018.
StatusVerified

Banco de España (Spain)

Licence no.6716
Licence holderCurrencies Direct Spain, E.D.E., S.L.
ScopeThe company states that Currencies Direct Spain, E.D.E., S.L. is authorised by the Banco de España as an electronic money institution (6716). The record could not be verified because the Banco de España register could not be read.
StatusPending verification

User complaints

User reports found online are classified by topic. The charts show how reports are distributed; the reports are compiled from records on platforms that verify users and screen out fake reviews.

Period reviewed: June 2021 – October 2026

  • Withdrawal / payment: 38
  • Account / trading conditions: 33
  • Customer support: 9
  • Other: 9
  • Identity verification: 7
  • Bonus / promotion: 1

No. 90 for most complaints among the 532 institutions with complaint records (918 institutions listed on the site).

RANK BY TOPIC — Withdrawal / payment: 95. · Account / trading conditions: 144. · Customer support: 153. · Other: 90. · Identity verification: 104. · Bonus / promotion: 102.

SOURCES REVIEWED

The complaint distribution is based on the latest 1-star reviews on TorFX's Trustpilot page (97) as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the TorFX name are left out. Across the complaints, allegations of transfers and funds held during compliance checks, along with exchange rates, intermediary bank deductions and hidden fees stand out.

Sources and verification history

Official company sourcestorfx.com — homepage (Personal), FAQ, footer
Regulator recordsFCA — Tor Currency Exchange Limited, FRN 900706 (register.fca.org.uk)
Company registerCompanies House — Tor Currency Exchange Limited, company no 05193147, incorporated 29 Jul 2004
User feedback sourcesTrustpilot · Şikayetvar · WikiFX
Last verified08.10.2026

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