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FINANCIAL INSTITUTION INFORMATION PLATFORM

Review verifiable information about forex brokers, banks, fintechs, crypto exchanges and payment providers in one place.

Verify with the source.Wherever possible, information is matched against official registers and primary sources.
When was it checked?We clearly show when each critical piece of data was last checked.
Know the type of information.We classify user complaints, company statements and official records separately.
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HOW IT WORKS

See the level of evidence
on every institution profile.

Instead of ratings, we show the data, its source and its verification status.

  1. 01Data
  2. 02Source
  3. 03Verification
A

Sample Financial Institution

Broker · United Kingdom

Last checked: 23.09.2026
REGULATIONOfficial record verified

The licence number and scope are matched directly against the regulator’s source.

● Official source
USER FEEDBACKRecurring topics

Topics such as withdrawals, support and trading conditions are grouped by period.

● Verified platform record
COMPANY STATEMENTData disclosed by the company

The company’s own statements are shown separately from independent verification.

● Statement
← Home

TrueLayer

E-money institution · United Kingdom

About the company

Legal company nameTrueLayer Limited · TrueLayer (Ireland) Limited
Year founded2016
Headquarters / registered countryLondon, United Kingdom
Websitetruelayer.com
Last checked08.10.2026

According to its official website, TrueLayer is a payments infrastructure company that describes itself as Europe's leading open banking platform and runs a Pay by Bank network for payments made directly from bank accounts instead of cards. It serves businesses; consumers use TrueLayer within those businesses' payment flows. Its products include bank payments (Payments), payouts to customers (Payouts and Verified Payouts), payments with a saved bank account (Bank on File), Signup+, which combines onboarding and the first deposit, account data (Data) and customer verification (Verification); the site says it serves the ecommerce, iGaming, financial services, travel and crypto sectors, that its network has more than 30 million consumers and that it handles almost half of all Pay by Bank payments in the United Kingdom. The site says TrueLayer Ltd is authorised by the Financial Conduct Authority (FCA) in the United Kingdom under the Payment Services and Electronic Money Regulations (FRN 901096), and that TrueLayer (Ireland) Limited in Dublin, which handles its European business, is regulated by the Central Bank of Ireland; there are separate country sites for Germany, Spain, France, Italy and Ireland. According to Companies House, TrueLayer Limited was incorporated in 2016. This information is the company's own statement.

Account Details

ACCOUNT TYPESBusinesses (corporate clients)
MIN. DEPOSITNot stated
PLATFORMSAPI and developer console
PRODUCTSPay by Bank payments · Payouts · Bank on File · Signup+ · Account data · Customer verification

Licences and regulation

FCA (United Kingdom)

Licence no.FRN 901096
Licence holderTrueLayer Limited
ScopeListed in the FCA register as an Authorised Electronic Money Institution under TrueLayer Limited (FRN 901096) since 17 Aug 2020.
StatusVerified

CBI (Ireland)

Licence no.C433487
Licence holderTrueLayer (Ireland) Limited
ScopeListed in the Central Bank of Ireland register of payment institutions under TrueLayer (Ireland) Limited (C433487); authorised on 28 Jul 2021, not withdrawn. Covers execution of payment transactions, payment initiation and account information services.
StatusVerified

User complaints

User reports found online are classified by topic. The charts show how reports are distributed; the reports are compiled from records on platforms that verify users and screen out fake reviews.

Period reviewed: May 2022 – October 2026

  • Other: 9
  • Customer support: 8
  • Withdrawal / payment: 4
  • Account / trading conditions: 2

No. 312 for most complaints among the 532 institutions with complaint records (918 institutions listed on the site).

RANK BY TOPIC — Other: 90. · Customer support: 163. · Withdrawal / payment: 350. · Account / trading conditions: 389.

SOURCES REVIEWED

The complaint distribution is based on 1-star reviews on TrueLayer's Trustpilot page (23) as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the TrueLayer name are left out. Across the complaints, bank connections that do not work and stuck payments, no response from the sales and support teams and applications rejected without explanation stand out.

Sources and verification history

Official company sourcestruelayer.com — homepage and footer, About us, Ireland site (/en-ie/) footer, product and industry links
Regulator recordsFCA — TrueLayer Limited, FRN 901096 (register.fca.org.uk) · CBI — TrueLayer (Ireland) Limited, C433487 (registers.centralbank.ie, register of payment institutions)
Company registerCompanies House — TRUELAYER LIMITED (formerly FINPORT LIMITED), company no 10278251, incorporated 14 Jul 2016
User feedback sourcesTrustpilot · Şikayetvar · WikiFX
Last verified08.10.2026

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