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FINANCIAL INSTITUTION INFORMATION PLATFORM

Review verifiable information about forex brokers, banks, fintechs, crypto exchanges and payment providers in one place.

Verify with the source.Wherever possible, information is matched against official registers and primary sources.
When was it checked?We clearly show when each critical piece of data was last checked.
Know the type of information.We classify user complaints, company statements and official records separately.
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HOW IT WORKS

See the level of evidence
on every institution profile.

Instead of ratings, we show the data, its source and its verification status.

  1. 01Data
  2. 02Source
  3. 03Verification
A

Sample Financial Institution

Broker · United Kingdom

Last checked: 23.09.2026
REGULATIONOfficial record verified

The licence number and scope are matched directly against the regulator’s source.

● Official source
USER FEEDBACKRecurring topics

Topics such as withdrawals, support and trading conditions are grouped by period.

● Verified platform record
COMPANY STATEMENTData disclosed by the company

The company’s own statements are shown separately from independent verification.

● Statement
← Home

Trust Payments

Payment institution · United Kingdom

About the company

Legal company nameTrustUK Payments Ltd · Trust Payments Ltd · Trust Payments (Malta) Limited
Year founded—
Headquarters / registered countryBromley, United Kingdom
Websitewww.trustpayments.com
Last checked08.10.2026

According to its official website, Trust Payments is a payment service provider offering payment and commerce solutions to businesses in the United Kingdom, the EU and the US. The site says it has more than 20,000 customers, nine offices and 24 years of experience, and that it is a principal member of Visa, Diners Discover and Mastercard. Its products include online payments, in-store and unattended point-of-sale payments, mobile payments, merchant acquiring, Tap to pay, business financing, ePOS, self-checkout, inventory management, loyalty programmes, digital signage, a webshop builder and payment analytics; it serves sectors such as retail, hospitality, gaming, financial services, travel, crypto and forex. The site footer says payment services in the United Kingdom are provided by TrustUK Payments Ltd, authorised by the FCA under the Payment Services Regulations 2017 (FRN 932557), and EU services by Trust Payments (Malta) Limited, licensed by the Malta Financial Services Authority (MFSA); the Maltese company has been licensed by the MFSA since 2012, traded as Secure Trading Financial Services Ltd until 2020 and passports its licence across the EU/EEA. This information is the company's own statement.

Account Details

ACCOUNT TYPESBusinesses (merchants)
MIN. DEPOSITNot stated
PLATFORMSPayment gateway and integrations · POS terminals · ePOS app · Tap to pay
PRODUCTSOnline payments · Point-of-sale payments · Acquiring · Mobile payments · Business financing · ePOS and self-checkout · Inventory management · Loyalty · Payment analytics

Licences and regulation

FCA (United Kingdom)

Licence no.FRN 932557
Licence holderTrustUk Payments Ltd
ScopeListed in the FCA register as an Authorised Payment Institution under TrustUk Payments Ltd (FRN 932557) since 15 Mar 2021.
StatusVerified

MFSA (Malta)

Licence no.STF
Licence holderTrust Payments (Malta) Limited
ScopeThe company states that Trust Payments (Malta) Limited is authorised by the Malta Financial Services Authority for payment services (Authorised Person ID: STF). The record could not be verified because the MFSA register could not be read.
StatusPending verification

User complaints

User reports found online are classified by topic. The charts show how reports are distributed; the reports are compiled from records on platforms that verify users and screen out fake reviews.

Period reviewed: June 2021 – October 2026

  • Account / trading conditions: 23
  • Withdrawal / payment: 18
  • Customer support: 6
  • Other: 2

No. 263 for most complaints among the 532 institutions with complaint records (918 institutions listed on the site).

RANK BY TOPIC — Account / trading conditions: 210. · Withdrawal / payment: 198. · Customer support: 197. · Other: 251.

SOURCES REVIEWED

The complaint distribution is based on 1-star reviews on Trust Payments' Trustpilot page (49) as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the Trust Payments name are left out. Across the complaints, allegations that merchant funds were held for long periods, fees higher than expected and invoices continuing after contracts ended, along with no response from customer support, stand out.

Sources and verification history

Official company sourcestrustpayments.com — homepage and footer, Our story, Who we are and Malta pages
Regulator recordsFCA — TrustUk Payments Ltd, FRN 932557 (register.fca.org.uk) · MFSA — Trust Payments (Malta) Limited (company statement; register could not be read)
Company registerCompanies House — TRUSTUK PAYMENTS LTD, company no 12283499, incorporated 28 Oct 2019
User feedback sourcesTrustpilot · Şikayetvar · WikiFX
Last verified08.10.2026

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