ForexQ.com
FINANCIAL INSTITUTION INFORMATION PLATFORM

Review verifiable information about forex brokers, banks, fintechs, crypto exchanges and payment providers in one place.

Verify with the source.Wherever possible, information is matched against official registers and primary sources.
When was it checked?We clearly show when each critical piece of data was last checked.
Know the type of information.We classify user complaints, company statements and official records separately.
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HOW IT WORKS

See the level of evidence
on every institution profile.

Instead of ratings, we show the data, its source and its verification status.

  1. 01Data
  2. 02Source
  3. 03Verification
A

Sample Financial Institution

Broker · United Kingdom

Last checked: 23.09.2026
REGULATIONOfficial record verified

The licence number and scope are matched directly against the regulator’s source.

● Official source
USER FEEDBACKRecurring topics

Topics such as withdrawals, support and trading conditions are grouped by period.

● Verified platform record
COMPANY STATEMENTData disclosed by the company

The company’s own statements are shown separately from independent verification.

● Statement
← Home

TSB

Bank · United Kingdom

About the company

Legal company nameTSB Bank plc
Year founded—
Headquarters / registered countryEdinburgh, United Kingdom
Websitewww.tsb.co.uk
Last checked08.10.2026

According to its official website, TSB is a UK retail bank with a heritage going back to the start of the savings bank movement about 200 years ago, offering full-service banking to more than five million customers; its registered office is in Edinburgh. The site says TSB joined the Santander group on 30 April 2026 and that its business will later be transferred to Santander, subject to legal and regulatory approvals. The bank offers individuals current accounts, savings accounts and ISAs, children's savings accounts, investing through Wealthify, mortgages, personal loans, credit cards and home and life insurance, and offers businesses accounts, savings, loans, commercial mortgages and payment services. Services are provided through branches, by phone, through online banking and the mobile app; the site says money held in a TSB account is protected by the FSCS up to 120,000 GBP. According to the Bank of England list and the FCA register, TSB Bank plc is authorised by the PRA to accept deposits and is regulated by the FCA and the PRA. This information is the company's own statement.

Account Details

ACCOUNT TYPESCurrent account · Savings account · ISA · Children's savings account · Joint account · Business account
MIN. DEPOSIT1 GBP (fixed rate account)
PLATFORMSOnline banking · TSB mobile app
PRODUCTSCurrent account · Savings and ISAs · Mortgages · Personal loans · Credit cards · Insurance · Business banking

Licences and regulation

FCA (United Kingdom)

Licence no.FRN 191240
Licence holderTSB Bank plc
ScopeAuthorised by the PRA to accept deposits according to the Bank of England list of 1 Oct 2026; listed in the FCA register under TSB Bank plc (FRN 191240), regulated by the FCA and the PRA.
StatusVerified

User complaints

User reports found online are classified by topic. The charts show how reports are distributed; the reports are compiled from records on platforms that verify users and screen out fake reviews.

Period reviewed: June 2025 – October 2026

  • Withdrawal / payment: 44
  • Account / trading conditions: 32
  • Customer support: 15
  • Other: 2
  • Bonus / promotion: 1

No. 89 for most complaints among 520 institutions.

RANK BY TOPIC — Withdrawal / payment: 57. · Account / trading conditions: 115. · Customer support: 58. · Other: 163. · Bonus / promotion: 86.

SOURCES REVIEWED

The complaint distribution is based on the latest 1-star reviews on the TSB Trustpilot page (94) as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the TSB name are left out. Across the complaints, frequent blocking of cards and payments on suspicion of fraud, allegations of no help with disputes and refunds, app and online banking login problems, and long phone waits stand out.

Sources and verification history

Official company sourcestsb.co.uk — homepage, Santander Update, Investors, Savings (Instant access, Fixed rates) pages, footer
Regulator recordsBank of England PRA list of banks (1 Oct 2026) · FCA — TSB Bank plc, FRN 191240 (register.fca.org.uk)
Company registerCompanies House — TSB Bank plc, company no SC095237
User feedback sourcesTrustpilot · Şikayetvar · WikiFX
Last verified08.10.2026

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