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FINANCIAL INSTITUTION INFORMATION PLATFORM

Review verifiable information about forex brokers, banks, fintechs, crypto exchanges and payment providers in one place.

Verify with the source.Wherever possible, information is matched against official registers and primary sources.
When was it checked?We clearly show when each critical piece of data was last checked.
Know the type of information.We classify user complaints, company statements and official records separately.
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HOW IT WORKS

See the level of evidence
on every institution profile.

Instead of ratings, we show the data, its source and its verification status.

  1. 01Data
  2. 02Source
  3. 03Verification
A

Sample Financial Institution

Broker · United Kingdom

Last checked: 23.09.2026
REGULATIONOfficial record verified

The licence number and scope are matched directly against the regulator’s source.

● Official source
USER FEEDBACKRecurring topics

Topics such as withdrawals, support and trading conditions are grouped by period.

● Verified platform record
COMPANY STATEMENTData disclosed by the company

The company’s own statements are shown separately from independent verification.

● Statement
← Home

Universal Partners

Payment institution · United Kingdom

About the company

Legal company nameUniversal Partners FX Ltd
Year founded2017
Headquarters / registered countryLondon, United Kingdom
Websiteuniversalpartners.com
Last checked08.10.2026

According to its official website, Universal Partners is a trading name of Universal Partners FX Ltd in Canary Wharf, London (77 Marsh Wall), which describes itself as an award-winning payment specialist offering FX, payment and finance solutions to finance directors and CFOs. The site says it has handled USD 12 billion in FX volume to date and offers more than 120 tradable currencies, more than 200 payment destinations and has served more than 2,400 clients. Its services are spot FX transactions, hedging strategies, FX planning for market entry, mass payments and local collection accounts in more than 36 currencies; for trade, invoice and asset finance and business loans it acts only as an introducer to third-party lenders. The site says forward contracts and FX risk management are non-regulated activities outside its FCA authorisation, and that some payment and e-money services are provided by its partners The Currency Cloud Limited and CurrencyCloud B.V. Universal Partners FX Ltd is authorised by the FCA as an Authorised Payment Institution under the Payment Services Regulations 2017 for money remittance services (FRN 820037); according to Companies House the company was incorporated in 2017. This information is the company's own statement.

Account Details

ACCOUNT TYPESMainly businesses
MIN. DEPOSITNot stated
PLATFORMSOnline platform (web)
PRODUCTSSpot FX · Currency hedging · Mass payments · Local collection accounts · Finance introductions

Licences and regulation

FCA (United Kingdom)

Licence no.FRN 820037
Licence holderUNIVERSAL PARTNERS FX LTD
ScopeListed in the FCA register as an Authorised Payment Institution under UNIVERSAL PARTNERS FX LTD (FRN 820037) since 18 Jun 2019.
StatusVerified

User complaints

User reports found online are classified by topic. The charts show how reports are distributed; the reports are compiled from records on platforms that verify users and screen out fake reviews.

Period reviewed: November 2023 – October 2026

  • Other: 3

No. 453 for most complaints among the 532 institutions with complaint records (918 institutions listed on the site).

RANK BY TOPIC — Other: 221.

SOURCES REVIEWED

The complaint distribution is based on 1-star reviews on the Universal Partners (upfx.co.uk) Trustpilot page (3) as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the Universal Partners name are left out. Across the complaints, unsolicited phone calls and emails and allegations that personal data was used without permission stand out.

Sources and verification history

Official company sourcesuniversalpartners.com — homepage and footer, Company, FX solutions, Payment solutions, Finance solutions and Regulatory information pages; former domain upfx.co.uk (Internet Archive, 16 Feb 2023)
Regulator recordsFCA — UNIVERSAL PARTNERS FX LTD, FRN 820037 (register.fca.org.uk)
Company registerCompanies House — UNIVERSAL PARTNERS FX LTD, company no 10674030, incorporated 16 Mar 2017
User feedback sourcesTrustpilot · Şikayetvar · WikiFX
Last verified08.10.2026

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