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FINANCIAL INSTITUTION INFORMATION PLATFORM

Review verifiable information about forex brokers, banks, fintechs, crypto exchanges and payment providers in one place.

Verify with the source.Wherever possible, information is matched against official registers and primary sources.
When was it checked?We clearly show when each critical piece of data was last checked.
Know the type of information.We classify user complaints, company statements and official records separately.
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HOW IT WORKS

See the level of evidence
on every institution profile.

Instead of ratings, we show the data, its source and its verification status.

  1. 01Data
  2. 02Source
  3. 03Verification
A

Sample Financial Institution

Broker · United Kingdom

Last checked: 23.09.2026
REGULATIONOfficial record verified

The licence number and scope are matched directly against the regulator’s source.

● Official source
USER FEEDBACKRecurring topics

Topics such as withdrawals, support and trading conditions are grouped by period.

● Verified platform record
COMPANY STATEMENTData disclosed by the company

The company’s own statements are shown separately from independent verification.

● Statement
← Home

Uphold

Crypto exchange · United Kingdom

About the company

Legal company nameUphold Europe Limited
Year founded2014
Headquarters / registered countryLondon, United Kingdom
Websiteuphold.com/en-gb
Last checked08.10.2026

According to its official website, Uphold is a crypto-asset trading platform that says it has served millions of users since 2014. On its UK site, services are provided by Uphold Europe Limited (company no 09281410), whose registered office is in London (Eastcastle House, 27/28 Eastcastle Street); the company is registered with the FCA as a cryptoasset firm for anti-money-laundering purposes (FRN 938277). This is a registration under the Money Laundering Regulations (MLR), not an investment-services licence; the site says its cryptoasset services are unregulated and not covered by the FSCS. Fiat balances are e-money issued by Optimus Cards UK Limited (FRN 902034), an FCA-authorised e-money issuer, with Uphold acting as its EMD agent (FRN 900577). The site says it offers trading in more than 300 assets, one fixed price regardless of order size, free deposits to and withdrawals from bank accounts, staking in more than 20 digital assets and the Uphold Debit Card with 1% cashback in GBP that works with Apple Pay and Google Pay, and that it publishes its assets and liabilities every 30 seconds. Services are accessed through iOS and Android mobile apps. This information is the company's own statement.

Account Details

ACCOUNT TYPESNot stated
MIN. DEPOSITNot stated
PLATFORMSUphold mobile app (iOS, Android)
PRODUCTSMore than 300 crypto-assets · Stablecoins · Staking · Uphold Debit Card

Licences and regulation

FCA (United Kingdom)

Licence no.FRN 938277
Licence holderUphold Europe Limited
ScopeRegistered with the FCA as a cryptoasset firm under the Money Laundering Regulations: Uphold Europe Limited (FRN 938277); registered since 17 Feb 2022.
StatusVerified

User complaints

User reports found online are classified by topic. The charts show how reports are distributed; the reports are compiled from records on platforms that verify users and screen out fake reviews.

Period reviewed: June 2026 – October 2026

  • Account / trading conditions: 41
  • Withdrawal / payment: 34
  • Customer support: 9
  • Identity verification: 4
  • Other: 3

No. 151 for most complaints among the 532 institutions with complaint records (918 institutions listed on the site).

RANK BY TOPIC — Account / trading conditions: 106. · Withdrawal / payment: 120. · Customer support: 153. · Identity verification: 166. · Other: 221.

SOURCES REVIEWED

The complaint distribution is based on the latest 1-star reviews on the Uphold Trustpilot page (91) as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the Uphold name are left out. Across the complaints, accounts restricted, frozen or closed without explanation, withdrawals and transfers held up and unanswered support tickets stand out.

Sources and verification history

Official company sourcesuphold.com/en-gb — UK homepage and footer (via r.jina.ai; the site blocks this server's IP)
Regulator recordsFCA — Uphold Europe Limited, FRN 938277 (register.fca.org.uk)
Company registerCompanies House — UPHOLD EUROPE LIMITED (formerly BR SERVICES EUROPE LIMITED), company no 09281410, incorporated 27.10.2014
User feedback sourcesTrustpilot · Şikayetvar · WikiFX
Last verified08.10.2026

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