ForexQ.com
← Home

USAA

Bank · United States

About the company

Legal company nameUSAA Federal Savings Bank · United Services Automobile Association
Year founded1922
Headquarters / registered countrySan Antonio, United States
Websitewww.usaa.com
Last checked11.11.2026

According to its official newsroom website, USAA was founded in 1922 by 25 soldiers and is among the leading providers of insurance, banking and retirement solutions; it serves more than 14.5 million members drawn from the US military, veterans who have honorably served and their families. It is headquartered in San Antonio, has offices in seven US cities and four overseas locations and employs more than 36,000 people worldwide. USAA means United Services Automobile Association and its operating companies; membership refers to membership in USAA Membership Services and is subject to restrictions. The official USAA Mobile app (seller United Services Automobile Association) offers banking features such as bill pay, Zelle payments, mobile check deposit, transfers and ATM location alongside insurance ID cards, roadside assistance and claims; the app page states that USAA Bank means USAA Federal Savings Bank, that bank products are offered by USAA Federal Savings Bank, Member FDIC, and that credit card, mortgage and other lending products are not FDIC-insured. According to the FDIC BankFind record, USAA Federal Savings Bank was established in 1983, is based in Phoenix, Arizona, and is an active OCC-supervised federal savings bank. This information is the company's own statement.

Account Details

ACCOUNT TYPESNot stated
MIN. DEPOSITNot stated
PLATFORMSUSAA Mobile app · usaa.com online banking
PRODUCTSDeposit accounts · Credit cards · Mortgages and other loans · Insurance · Retirement solutions · Zelle and mobile check deposit

Licences and regulation

FDIC (United States)

Licence no.FDIC Cert. 32188
Licence holderUSAA Federal Savings Bank
ScopeFDIC BankFind: USAA Federal Savings Bank (Phoenix, AZ), active, FDIC-insured federal savings bank; insured since 9 Aug 1989; assets $106.2bn (30 Jun 2026).
StatusVerified
USER REPORTS

User complaints

User reports found online are classified by topic. The reports are compiled from records on Trustpilot, WikiFX, Şikayetvar and FastBull, and one person's records count once.

There are no classified user reports for this institution yet.

Sources and verification history

Official company sourcesnewsroom.usaa360.com — About Us and press release of 20 Oct 2026 (About USAA section); App Store: USAA Mobile (United Services Automobile Association) app page; FDIC BankFind web address www.usaa.com
Regulator recordsFDIC BankFind — USAA Federal Savings Bank, Cert. 32188 (banks.data.fdic.gov, 11 Nov 2026)
Company registerVerified source to be added
User feedback sourcesTrustpilot · Şikayetvar · WikiFX · FastBull
Last verified11.11.2026
SAME CATEGORY

Other licensed institutions in Retail banking

No complaint records have been compiled for USAA yet, so no comparison list is shown. Below are institutions operating in the same service area whose licences are verified.

All institutions in this category →

The list is generated automatically; it is not a recommendation and there is no paid placement.

Frequently asked questions

Is USAA trustworthy?

According to the data, USAA has 1 verified licence (FDIC); there are no classified user reports yet. This page does not express an opinion; licence records come from official registers and reports from sourced records.

Which licences does USAA hold?

Licences verified in official registers: FDIC (United States) – FDIC Cert. 32188.

Are there complaints about USAA?

No classified user reports about USAA yet. Sources: Trustpilot, Şikayetvar, WikiFX, FastBull.

How can I file a complaint about USAA?

Use the "File a Complaint" button on this page to open the form; the institution is preselected. Describe the issue, the date and attach any supporting documents. The complaint is reviewed by our team, published if eligible and forwarded to the institution; with the tracking link you receive, you can follow the process and the institution’s reply.

How is the information about USAA verified and when was it last checked?

Licence records are checked against official registers (last verification 11.11.2026). Complaint records are re-scanned every month on Trustpilot, Şikayetvar, WikiFX, FastBull. The institution’s details were last checked on 11.11.2026.

File a Complaint