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According to its official newsroom website, USAA was founded in 1922 by 25 soldiers and is among the leading providers of insurance, banking and retirement solutions; it serves more than 14.5 million members drawn from the US military, veterans who have honorably served and their families. It is headquartered in San Antonio, has offices in seven US cities and four overseas locations and employs more than 36,000 people worldwide. USAA means United Services Automobile Association and its operating companies; membership refers to membership in USAA Membership Services and is subject to restrictions. The official USAA Mobile app (seller United Services Automobile Association) offers banking features such as bill pay, Zelle payments, mobile check deposit, transfers and ATM location alongside insurance ID cards, roadside assistance and claims; the app page states that USAA Bank means USAA Federal Savings Bank, that bank products are offered by USAA Federal Savings Bank, Member FDIC, and that credit card, mortgage and other lending products are not FDIC-insured. According to the FDIC BankFind record, USAA Federal Savings Bank was established in 1983, is based in Phoenix, Arizona, and is an active OCC-supervised federal savings bank. This information is the company's own statement.
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No complaint records have been compiled for USAA yet, so no comparison list is shown. Below are institutions operating in the same service area whose licences are verified.



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According to the data, USAA has 1 verified licence (FDIC); there are no classified user reports yet. This page does not express an opinion; licence records come from official registers and reports from sourced records.
Licences verified in official registers: FDIC (United States) – FDIC Cert. 32188.
No classified user reports about USAA yet. Sources: Trustpilot, Şikayetvar, WikiFX, FastBull.
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Licence records are checked against official registers (last verification 11.11.2026). Complaint records are re-scanned every month on Trustpilot, Şikayetvar, WikiFX, FastBull. The institution’s details were last checked on 11.11.2026.