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FINANCIAL INSTITUTION INFORMATION PLATFORM

Review verifiable information about forex brokers, banks, fintechs, crypto exchanges and payment providers in one place.

Verify with the source.Wherever possible, information is matched against official registers and primary sources.
When was it checked?We clearly show when each critical piece of data was last checked.
Know the type of information.We classify user complaints, company statements and official records separately.
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HOW IT WORKS

See the level of evidence
on every institution profile.

Instead of ratings, we show the data, its source and its verification status.

  1. 01Data
  2. 02Source
  3. 03Verification
A

Sample Financial Institution

Broker · United Kingdom

Last checked: 23.09.2026
REGULATIONOfficial record verified

The licence number and scope are matched directly against the regulator’s source.

● Official source
USER FEEDBACKRecurring topics

Topics such as withdrawals, support and trading conditions are grouped by period.

● Verified platform record
COMPANY STATEMENTData disclosed by the company

The company’s own statements are shown separately from independent verification.

● Statement
← Home

Vida Bank

Bank · United Kingdom

About the company

Legal company nameVida Bank Limited
Year founded2016
Headquarters / registered countryLondon, United Kingdom
Websitewww.vidabank.co.uk
Last checked08.10.2026

According to its official website, Vida Bank is a London-based UK specialist mortgage bank that provides mortgages to people underserved by mainstream lenders and looks after its customers' savings. Vida Bank, Vida Savings and Vida Homeloans are trading names of Vida Bank Limited; the site also publishes the financial results of Vida Group Holdings plc. The bank says that since 2016 it has offered specialist residential and buy-to-let mortgages through more than 15,000 independent mortgage intermediaries under the Vida Homeloans brand, lending 3.8 billion pounds to more than 19,000 customers. Under the Vida Savings brand it offers fixed rate bonds, cash ISAs, notice accounts and access accounts; easy access accounts have a minimum balance of 500 pounds. Accounts are opened online and managed through the mobile app. The site says savings are protected by the FSCS up to 120,000 pounds (240,000 pounds for joint accounts). According to the Bank of England list and the FCA register, Vida Bank Limited is authorised by the PRA to accept deposits and is regulated by the FCA and the PRA. This information is the company's own statement.

Account Details

ACCOUNT TYPESFixed rate bond · Cash ISA · Notice account · Access savings account · Mortgage (through intermediaries)
MIN. DEPOSIT500 GBP (easy access savings accounts)
PLATFORMSOnline banking · Mobile app
PRODUCTSSavings accounts · Cash ISAs · Specialist residential mortgages · Buy-to-let mortgages

Licences and regulation

FCA (United Kingdom)

Licence no.FRN 738741
Licence holderVida Bank Limited
ScopeAuthorised by the PRA to accept deposits according to the Bank of England list of 1 Oct 2026; listed in the FCA register under Vida Bank Limited (FRN 738741), regulated by the FCA and the PRA.
StatusVerified

User complaints

User reports found online are classified by topic. The charts show how reports are distributed; the reports are compiled from records on platforms that verify users and screen out fake reviews.

Period reviewed: May 2025 – October 2026

  • Account / trading conditions: 60
  • Withdrawal / payment: 38
  • Customer support: 16
  • Identity verification: 14
  • Other: 2
  • Bonus / promotion: 1

No. 63 for most complaints among 520 institutions.

RANK BY TOPIC — Account / trading conditions: 48. · Withdrawal / payment: 66. · Customer support: 56. · Identity verification: 21. · Other: 163. · Bonus / promotion: 86.

SOURCES REVIEWED

The complaint distribution is based on the latest 1-star reviews on the Vida Savings and Vida Homeloans Trustpilot pages (131) as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the Vida name are left out. Across the complaints, mortgage applications declined after fees and valuations, delayed or failed ISA transfers and deposits, and repeated document requests stand out.

Sources and verification history

Official company sourcesvidabank.co.uk — homepage, About us, Savings, Products, Access accounts, FAQs, footer
Regulator recordsBank of England PRA list of banks (1 Oct 2026) · FCA — Vida Bank Limited, FRN 738741 (register.fca.org.uk)
Company registerCompanies House — Vida Bank Limited, company no 09837692
User feedback sourcesTrustpilot · Şikayetvar · WikiFX
Last verified08.10.2026

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