ForexQ.com
FINANCIAL INSTITUTION INFORMATION PLATFORM

Review verifiable information about forex brokers, banks, fintechs, crypto exchanges and payment providers in one place.

Verify with the source.Wherever possible, information is matched against official registers and primary sources.
When was it checked?We clearly show when each critical piece of data was last checked.
Know the type of information.We classify user complaints, company statements and official records separately.
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HOW IT WORKS

See the level of evidence
on every institution profile.

Instead of ratings, we show the data, its source and its verification status.

  1. 01Data
  2. 02Source
  3. 03Verification
A

Sample Financial Institution

Broker · United Kingdom

Last checked: 23.09.2026
REGULATIONOfficial record verified

The licence number and scope are matched directly against the regulator’s source.

● Official source
USER FEEDBACKRecurring topics

Topics such as withdrawals, support and trading conditions are grouped by period.

● Verified platform record
COMPANY STATEMENTData disclosed by the company

The company’s own statements are shown separately from independent verification.

● Statement
← Home

Volopa

Payment institution · United Kingdom

About the company

Legal company nameVolopa Financial Services (Scotland) Limited
Year founded2011
Headquarters / registered countryLondon, United Kingdom
Websitevolopa.com
Last checked08.10.2026

According to its official website, Volopa was founded in 2011 and describes itself as one of the UK's first innovators in international payments, FX and prepaid cards. It offers businesses multi-currency payments from the UK and EEA to 180 countries, collections with virtual IBANs, mass payments, forward contracts, a company wallet holding 14 currencies and multi-currency Mastercard prepaid cards for employees with expense management integrated with Xero, QuickBooks and Microsoft Dynamics; a personal account also offers a prepaid card holding 14 currencies. The pricing page lists a Payments Account at no monthly fee, a Cards Account at 20 GBP per month and a Bespoke account on request. The site states that Volopa Financial Services (Scotland) Limited is authorised by the FCA as a payment institution under the Payment Services Regulations 2017 (FRN 554549); cards are provided by Moorwand Ltd, and some e-money and payment services are provided by The Currency Cloud Limited and, for EEA clients, by CurrencyCloud B.V. The company was incorporated in 2011 as Platinum Payment Services Ltd. This information is the company's own statement.

Account Details

ACCOUNT TYPESPayments Account · Cards Account · Bespoke Business Account · Personal account
MIN. DEPOSITNot stated
PLATFORMSWeb platform · Volopa mobile app
PRODUCTSInternational payments · Multi-currency prepaid card · Company wallet · Forward contracts · Expense management

Licences and regulation

FCA (United Kingdom)

Licence no.FRN 554549
Licence holderVolopa Financial Services (Scotland) Limited
ScopeListed in the FCA register as an Authorised Payment Institution under Volopa Financial Services (Scotland) Limited (FRN 554549) since 3 Jul 2018.
StatusVerified

User complaints

User reports found online are classified by topic. The charts show how reports are distributed; the reports are compiled from records on platforms that verify users and screen out fake reviews.

Period reviewed: July 2023 – October 2026

  • Other: 1

No. 492 for most complaints among the 532 institutions with complaint records (918 institutions listed on the site).

RANK BY TOPIC — Other: 314.

SOURCES REVIEWED

The complaint distribution is based on the 1-star reviews on Volopa's Trustpilot page (1) as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the Volopa name are left out. Across the complaints, unsolicited marketing emails from the sales team and concerns over the use of personal data stand out.

Sources and verification history

Official company sourcesvolopa.com — homepage, About us, Personal and Pricing pages, site footer
Regulator recordsFCA — Volopa Financial Services (Scotland) Limited, FRN 554549 (register.fca.org.uk)
Company registerCompanies House — VOLOPA FINANCIAL SERVICES (SCOTLAND) LIMITED, company no SC399401, incorporated 12 May 2011
User feedback sourcesTrustpilot · Şikayetvar · WikiFX
Last verified08.10.2026

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