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FINANCIAL INSTITUTION INFORMATION PLATFORM

Review verifiable information about forex brokers, banks, fintechs, crypto exchanges and payment providers in one place.

Verify with the source.Wherever possible, information is matched against official registers and primary sources.
When was it checked?We clearly show when each critical piece of data was last checked.
Know the type of information.We classify user complaints, company statements and official records separately.
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HOW IT WORKS

See the level of evidence
on every institution profile.

Instead of ratings, we show the data, its source and its verification status.

  1. 01Data
  2. 02Source
  3. 03Verification
A

Sample Financial Institution

Broker · United Kingdom

Last checked: 23.09.2026
REGULATIONOfficial record verified

The licence number and scope are matched directly against the regulator’s source.

● Official source
USER FEEDBACKRecurring topics

Topics such as withdrawals, support and trading conditions are grouped by period.

● Verified platform record
COMPANY STATEMENTData disclosed by the company

The company’s own statements are shown separately from independent verification.

● Statement
← Home

West Brom Building Society

Bank · United Kingdom

About the company

Legal company nameWest Bromwich Building Society
Year founded1849
Headquarters / registered countryWest Bromwich, United Kingdom
Websitewww.westbrom.co.uk
Last checked08.10.2026

According to its official website, West Brom Building Society is a trading name of West Bromwich Building Society; its 2026 annual report says it was founded 177 years ago (1849), and it says it has been helping people save and buy their homes for over 175 years. It is a mutual, member-owned building society with its head office at 2 Providence Place, West Bromwich. The group comprises the subsidiaries West Bromwich Mortgage Company, West Bromwich Homes, West Bromwich Commercial, Insignia Finance and White Label Lending. It offers easy access, regular saver and fixed rate savings accounts, Cash ISAs and children's accounts, as well as mortgages for first-time buyers, home movers, remortgaging, low deposits, new builds, shared ownership and foreign nationals. It serves customers through 34 branches, by phone, through mortgage brokers, on its website and through its online savings portal (WeBSave); the West Brom Saver account can be opened with GBP 1. According to the Bank of England list and the FCA register, it is authorised by the PRA and regulated by the FCA and the PRA; the site states that eligible deposits are protected by the FSCS up to GBP 120,000. This information is the company's own statement.

Account Details

ACCOUNT TYPESSavings account · Cash ISA · Children's account · Mortgage
MIN. DEPOSITGBP 1 (West Brom Saver)
PLATFORMSWeBSave and online savings portal · Online mortgage portal
PRODUCTSEasy access and fixed rate savings · Regular saver · Cash ISA · Mortgages · Shared ownership and new build mortgages

Licences and regulation

FCA (United Kingdom)

Licence no.FRN 104877
Licence holderWest Bromwich Building Society
ScopeBuilding society authorised by the PRA according to the Bank of England building societies list of 1 Oct 2026; listed in the FCA register under West Bromwich Building Society (FRN 104877), regulated by the FCA and the PRA.
StatusVerified

User complaints

User reports found online are classified by topic. The charts show how reports are distributed; the reports are compiled from records on platforms that verify users and screen out fake reviews.

Period reviewed: September 2019 – October 2026

  • Account / trading conditions: 29
  • Customer support: 16
  • Withdrawal / payment: 10
  • Identity verification: 7
  • Other: 2

No. 144 for most complaints among 520 institutions.

RANK BY TOPIC — Account / trading conditions: 126. · Customer support: 56. · Withdrawal / payment: 178. · Identity verification: 65. · Other: 163.

SOURCES REVIEWED

The complaint distribution is based on the 1-star reviews on the West Brom Building Society Trustpilot page (64) as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the West Brom name are left out. Across the complaints, drawn-out mortgage applications declined after an agreement in principle, difficult online account opening and ID checks, and slow withdrawals and ISA transfers stand out.

Sources and verification history

Official company sourceswestbrom.co.uk — homepage, Why the West Brom, About us, Savings (account table), Mortgages, WeBSave help page, footer, 2026 annual report and accounts (PDF)
Regulator recordsBank of England PRA list of building societies (1 Oct 2026) · FCA — West Bromwich Building Society, FRN 104877 (register.fca.org.uk)
Company registerCompany registry details not stated on the site
User feedback sourcesTrustpilot · Şikayetvar · WikiFX
Last verified08.10.2026

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