ForexQ.com
FINANCIAL INSTITUTION INFORMATION PLATFORM

Review verifiable information about forex brokers, banks, fintechs, crypto exchanges and payment providers in one place.

Verify with the source.Wherever possible, information is matched against official registers and primary sources.
When was it checked?We clearly show when each critical piece of data was last checked.
Know the type of information.We classify user complaints, company statements and official records separately.
RECENTLY ADDED

Recently Added Institutions

The latest institution profiles added to ForexQ.com.

INSTITUTIONAL LIQUIDITY PROVIDERDRW

DRW Global Markets Ltd (FRN 746273) is the London-based, FCA-authorised company of the Chicago-based DRW group, which provides liquidity to institutional counterparties in ETFs, cryptoassets, fixed income, currencies and commodities.

Open profile →
INSTITUTIONAL LIQUIDITY PROVIDEREdgewater Markets

London-based, FCA-authorised Edgewater Markets Limited (FRN 988539) offers banks, asset managers and brokers FX, NDF and precious metals liquidity via its EdgeFX platform and does not serve retail clients.

Open profile →
BROKERAGE FIRMEdiphy

London-based, FCA-authorised Ediphy Markets Ltd (FRN 823631) offers institutional clients multi-venue execution in bonds, interest rate swaps and inflation products via fairEx, together with data and analytics services.

Open profile →
INSTITUTIONAL CRYPTO DERIVATIVES DEALEREnhanced Digital Group

London-based, FCA-authorised Enhanced Digital Group UK Limited (FRN 994619) offers institutions bespoke structured derivatives on digital assets and acts as principal counterparty.

Open profile →
BROKERAGE FIRMFCS Capital Markets

London-based, FCA-authorised FCS Capital Markets Ltd (FRN 772626) offers professional clients equity, derivatives and bond execution as well as AMC and securitisation structures, and does not serve retail clients.

Open profile →
INVESTMENT PLATFORMFidelity International

Fidelity International's UK personal investing platform offers funds, shares, ETFs, ISAs and SIPPs through FCA-authorised Financial Administration Services Limited (FRN 122169).

Open profile →
HOW IT WORKS

See the level of evidence
on every institution profile.

Instead of ratings, we show the data, its source and its verification status.

  1. 01Data
  2. 02Source
  3. 03Verification
A

Sample Financial Institution

Broker · United Kingdom

Last checked: 23.09.2026
REGULATIONOfficial record verified

The licence number and scope are matched directly against the regulator’s source.

● Official source
USER FEEDBACKRecurring topics

Topics such as withdrawals, support and trading conditions are grouped by period.

● Verified platform record
COMPANY STATEMENTData disclosed by the company

The company’s own statements are shown separately from independent verification.

● Statement
← Home

Windcave

Payment institution · United Kingdom

About the company

Legal company nameWindcave Limited
Year founded1999
Headquarters / registered countryLondon, United Kingdom
Websitewww.windcave.com
Last checked08.10.2026

According to its official website, Windcave is a payment technology company founded in Auckland, New Zealand in 1999; it says it operates in more than 40 countries with more than 400 employees. The site says it opened its London office in 2012 and launched UK merchant services in 2020; the UK company, Windcave Limited (formerly Payment Express Limited), is based in London. Windcave offers global payment acceptance for well-known brands, combining in-store, unattended (self-service) and online payments on a single platform, with integrations for sectors such as retail, finance, hospitality, government, entertainment, vending, tourism and parking. Features include global merchant acquiring, tokenisation, data insight (Payline), fraud prevention, cross-border services and many payment methods; the company uses terminals it develops and manufactures itself and says it launched card issuing and Tap to Pay on iPhone in 2025. The site states that Windcave Limited is a PCI DSS Level 1 service provider and holds ISO 27001 certification. This information is the company's own statement.

Account Details

ACCOUNT TYPESBusiness clients only (merchants)
MIN. DEPOSITNot stated
PLATFORMSPayment terminals · Online payment gateway · Payline
PRODUCTSIn-store payments · Unattended (self-service) payments · Online payments · Merchant acquiring · Tokenisation and fraud prevention

Licences and regulation

FCA (United Kingdom)

Licence no.FRN 826626
Licence holderWindcave Limited
ScopeListed in the FCA register as an Authorised Payment Institution under Windcave Limited (FRN 826626) since 9 Aug 2019.
StatusVerified

User complaints

User reports found online are classified by topic. The charts show how reports are distributed; the reports are compiled from records on platforms that verify users and screen out fake reviews.

Period reviewed: January 2024 – October 2026

  • Withdrawal / payment: 3
  • Customer support: 2
  • Account / trading conditions: 2
  • Other: 1

No. 396 for most complaints among the 532 institutions with complaint records (918 institutions listed on the site).

RANK BY TOPIC — Withdrawal / payment: 364. · Customer support: 294. · Account / trading conditions: 389. · Other: 314.

SOURCES REVIEWED

The complaint distribution is based on the 1-star reviews on Windcave's Trustpilot page (8) as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the Windcave name are left out. Across the complaints, failed card payments and late settlement, contract renewals and termination fees, and slow customer service stand out.

Sources and verification history

Official company sourceswindcave.com — homepage, About, Legal, Complaints and Certifications and Compliance pages; App Store app (seller Windcave Limited)
Regulator recordsFCA — Windcave Limited, FRN 826626 (register.fca.org.uk)
Company registerCompanies House — WINDCAVE LIMITED, company no 07835804, incorporated 4 Nov 2011 (formerly PAYMENT EXPRESS LIMITED, DIRECT PAYMENT SOLUTIONS (UK) LIMITED)
User feedback sourcesTrustpilot · Şikayetvar · WikiFX
Last verified08.10.2026

File a Complaint