Legal company nameWorldpay (UK) Limited · Worldpay AP Ltd.
Year founded—
Headquarters / registered countryLondon, United Kingdom
Websitewww.worldpay.com/en-GB
Last checked08.10.2026
According to its official website, Worldpay is a payment processing (merchant card acquiring) company for businesses of all sizes; the site's logo states that Worldpay is now part of Global Payments, and its board links lead to Global Payments investor pages. The site says it serves small and mid-sized businesses, large enterprises and software platforms, and processes $2.3 trillion a year for enterprise clients. Products include in-store card machines and the Worldpay 360 POS system, online payments and payment links, a virtual terminal, omnichannel payments, fraud prevention and authentication, dispute (chargeback) management, routing and authorisation optimisation, marketplaces and embedded payments, payouts, virtual card issuing, multi-currency solutions, business cash advance and gift and loyalty cards. The small business page says applications can be made online and that a minimum 18-month contract applies. In the FCA register Worldpay (UK) Limited is authorised as an e-money institution and Worldpay AP Ltd. as a payment institution; both are based at The Walbrook Building in London. This information is the company's own statement.
Account Details
ACCOUNT TYPESBusiness clients only (small and mid-sized businesses, enterprises, software platforms)
MIN. DEPOSITNot stated
PLATFORMSCard machines · Worldpay 360 POS · Worldpay Dashboard · Online payment gateway and API
PRODUCTSIn-store and online card acceptance · Payment links and virtual terminal · Fraud prevention · Payouts · Virtual card issuing · Business cash advance
Licences and regulation
FCA (United Kingdom)
Licence no.FRN 1031413
Licence holderWORLDPAY (UK) LIMITED
ScopeListed in the FCA register as an Authorised Electronic Money Institution under WORLDPAY (UK) LIMITED (FRN 1031413) since 19 Nov 2025.
StatusVerified
FCA (United Kingdom)
Licence no.FRN 502597
Licence holderWORLDPAY AP LTD.
ScopeListed in the FCA register as an Authorised Payment Institution under WORLDPAY AP LTD. (FRN 502597) since 13 Apr 2018.
StatusVerified
FCA (United Kingdom)
Licence no.FRN 530923
Licence holderWorldPay (UK) Limited
ScopeListed in the FCA register as an Authorised Payment Institution under WorldPay (UK) Limited (FRN 530923) since 13 Apr 2018.
StatusVerified
FCA (United Kingdom)
Licence no.FRN 504504
Licence holderWorldPay Limited
ScopeListed in the FCA register as an Authorised Payment Institution under WorldPay Limited (FRN 504504) since 13 Apr 2018.
StatusVerified
User complaints
User reports found online are classified by topic. The charts show how reports are distributed; the reports are compiled from records on platforms that verify users and screen out fake reviews.
Period reviewed: June 2025 – October 2026
Account / trading conditions: 38
Withdrawal / payment: 27
Customer support: 18
Other: 7
Identity verification: 1
No. 151 for most complaints among the 532 institutions with complaint records (918 institutions listed on the site).
The complaint distribution is based on the latest 1-star reviews on Worldpay's Trustpilot page (91) as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the Worldpay name are left out. Across the complaints, allegations of merchant settlements being withheld without explanation, contract fees and billing after account closure, and difficulty reaching customer service stand out.
Sources and verification history
Official company sourcesworldpay.com/en-GB — homepage, small-business page, Legal and Terms of Use pages (read via r.jina.ai because the site returns 403 to this server); App Store apps (seller WorldPay (UK) Ltd)
Company registerCompanies House — WORLDPAY (UK) LIMITED, company no 07316500, incorporated 15 Jul 2010 · WORLDPAY AP LTD., company no 05593466, incorporated 14 Oct 2005
User feedback sourcesTrustpilot · Şikayetvar · WikiFX