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Know the type of information.We classify user complaints, company statements and official records separately.
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  1. 01Data
  2. 02Source
  3. 03Verification
A

Sample Financial Institution

Broker · United Kingdom

Last checked: 23.09.2026
REGULATIONOfficial record verified

The licence number and scope are matched directly against the regulator’s source.

● Official source
USER FEEDBACKRecurring topics

Topics such as withdrawals, support and trading conditions are grouped by period.

● Verified platform record
COMPANY STATEMENTData disclosed by the company

The company’s own statements are shown separately from independent verification.

● Statement
← Home

xChief

Broker · International

About the company

Legal company nameXCHIEF LTD · XCHIEF ZA (Pty) Ltd
Year founded—
Headquarters / registered countryNot stated
Websitewww.xchief.com
Last checked10.10.2026

According to its official website, xChief is a CFD broker that says it has been operating for more than 12 years and serves more than 1,000,000 traders worldwide; XCHIEF GROUP consists of several entities operating in different jurisdictions. The sole operator of the website is XCHIEF LTD, registered on the island of Mwali (Mohéli) in the Comoros under number HY00923433, which says it is licensed by the Mwali International Services Authority (MISA) as an international brokerage and clearing company under licence T2023379. XCHIEF ZA (Pty) Ltd in South Africa is an FSCA-authorised financial services provider (FSP 54829); the site states that this company is not a market maker or product issuer and acts solely as an intermediary under the FAIS Act between the client and the product supplier, XCHIEF LTD. CENT, Classic+, DirectFX and xPRIME accounts offer forex, metals, commodity, index, share and crypto CFDs on MetaTrader 4 and MetaTrader 5; the minimum deposit is USD 10 on Classic+, USD 50 on DirectFX and USD 500 on xPRIME, and leverage reaches 1:1000. Promotions include PAMM, copy trading, a USD 100 no-deposit bonus, a welcome bonus of up to USD 500 and trading credits. This information is the company's own statement.

Account Details

ACCOUNT TYPESCENT · Classic+ · DirectFX · xPRIME · Islamic (swap-free) · PAMM · Demo
MIN. DEPOSIT10 USD (Classic+)
PLATFORMSMetaTrader 4 · MetaTrader 5 (desktop, web, macOS, iOS, Android) · xChief mobile app
PRODUCTSForex · Metals · Commodities · Indices · Share CFDs · Cryptocurrencies (CFDs)
LEVERAGEUp to 1:1000

Licences and regulation

FSCA (South Africa)

Licence no.FSP 54829
Licence holderXCHIEF ZA (Pty) Ltd
ScopeListed in the FSCA register as an authorised (Authorized) financial services provider under XCHIEF ZA (Pty) Ltd (FSP 54829); authorised since 25 Sep 2025; approved product classes: derivative instruments.
StatusVerified

MISA (Comoros – Mohéli)

Licence no.T2023379
Licence holderXCHIEF LTD
ScopeThe company states that XCHIEF LTD is licensed by the Mwali International Services Authority (MISA) as an international brokerage and clearing company (T2023379, company no HY00923433). This record has not yet been verified in the official register.
StatusPending verification

User complaints

User reports found online are classified by topic. The charts show how reports are distributed; the reports are compiled from records on platforms that verify users and screen out fake reviews.

Period reviewed: August 2020 – October 2026

  • Bonus / promotion: 18
  • Account / trading conditions: 11
  • Withdrawal / payment: 9
  • Customer support: 2
  • Identity verification: 1
  • Other: 1

MEDIUM — COMPLAINT LEVEL

46% of institutions with complaint records received more complaints than this one.

BY TOPIC — Bonus / promotion: Very high · Account / trading conditions: Medium · Withdrawal / payment: Medium · Customer support: Medium · Identity verification: Medium · Other: Medium

SOURCES REVIEWED

The complaint distribution is based on the 1-star reviews on xChief's Trustpilot page (34) and WikiFX (8) records as of 10 October 2026; one person's reviews count once, and records about fake sites and third parties using the xChief name are left out. Across the complaints, allegations about how no-deposit bonus and contest terms are applied (turnover counting, bonus cancellation), stop-loss orders filled with slippage, and withdrawal requests being refused or delayed stand out.

Sources and verification history

Official company sourcesxchief.com — homepage, Why xChief, Account Types and Legal Documents pages (regulatory information)
Regulator recordsFSCA — XCHIEF ZA (Pty) Ltd, FSP 54829 (fsca.co.za) · MISA — XCHIEF LTD, licence T2023379 (company statement)
Company registerCIPC (Companies and Intellectual Property Commission) — XCHIEF ZA (Pty) Ltd, 2024/459493/07
User feedback sourcesTrustpilot · Şikayetvar · WikiFX
Last verified10.10.2026

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