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Verify with the source.Wherever possible, information is matched against official registers and primary sources.
When was it checked?We clearly show when each critical piece of data was last checked.
Know the type of information.We classify user complaints, company statements and official records separately.
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See the level of evidence
on every institution profile.

Instead of ratings, we show the data, its source and its verification status.

  1. 01Data
  2. 02Source
  3. 03Verification
A

Sample Financial Institution

Broker · United Kingdom

Last checked: 23.09.2026
REGULATIONOfficial record verified

The licence number and scope are matched directly against the regulator’s source.

● Official source
USER FEEDBACKRecurring topics

Topics such as withdrawals, support and trading conditions are grouped by period.

● Verified platform record
COMPANY STATEMENTData disclosed by the company

The company’s own statements are shown separately from independent verification.

● Statement
← Home

Yellow Card

Payment institution · International

About the company

Legal company nameYellow Card Financial South Africa (Pty) Limited · Yellow Card Financial Inc. · Yellow Card Botswana Proprietary Limited
Year founded2016
Headquarters / registered countryNot stated
Websiteyellowcard.io
Last checked10.10.2026

According to its official website, Yellow Card is a payment infrastructure company founded in 2016 by Chris Maurice and Justin Poiroux that describes itself as Africa's largest and first licensed stablecoin on/off ramp; it states that it has more than 200 employees in 20 countries, operations in over 60 countries and more than 10 billion dollars in processed volume. For banks, financial institutions and businesses it offers stablecoin access, custody and transfers, payments in USD and more than 50 local currencies, USD/EUR accounts for customers (Global Accounts), card issuing, a treasury portal and an API. According to its licences page, in South Africa Yellow Card Financial South Africa (Pty) Limited is a Category I FSP for crypto assets (FSP 53790) and operates as a third-party payment provider under sponsorship by Standard Bank and Nedbank. Group companies are registered as money services businesses (MSB) with FinCEN in the United States and FINTRAC in Canada and as virtual asset service providers in Poland, Ghana and Zambia; it states that it holds an NBFIRA licence in Botswana, SO-FIT membership in Switzerland and conditional approval under an SEC programme in Nigeria. This information is the company's own statement.

Account Details

ACCOUNT TYPESInstitutional (banks, financial institutions, businesses)
MIN. DEPOSITNot stated
PLATFORMSTreasury Portal · API
PRODUCTSStablecoin access, custody and transfers · Payments in 50+ local currencies · USD/EUR accounts (Global Accounts) · Card issuing · Local stablecoin issuance

Licences and regulation

FSCA (South Africa)

Licence no.FSP 53790
Licence holderYellow Card Financial South Africa (Pty) Limited
ScopeListed in the FSCA register as an authorised (Authorized) financial services provider under Yellow Card Financial South Africa (Pty) Limited (FSP 53790); authorised since 15 Nov 2024; approved product classes: crypto assets.
StatusVerified

NBFIRA (Botswana)

Licence no.11/1/5(1)
Licence holderYellow Card Botswana Proprietary Limited
ScopeThe company states that Yellow Card Botswana Proprietary Limited was licensed by NBFIRA as a virtual asset service provider (VASP) on 29 Sep 2022 (11/1/5(1)). This record has not yet been verified in the official register.
StatusPending verification

User complaints

User reports found online are classified by topic. The charts show how reports are distributed; the reports are compiled from records on platforms that verify users and screen out fake reviews.

Period reviewed: October 2020 – October 2026

  • Withdrawal / payment: 40
  • Account / trading conditions: 9
  • Other: 7
  • Identity verification: 5
  • Customer support: 3

HIGH — COMPLAINT LEVEL

39% of institutions with complaint records received more complaints than this one.

BY TOPIC — Withdrawal / payment: Very high · Account / trading conditions: Medium · Other: High · Identity verification: High · Customer support: Medium

SOURCES REVIEWED

The complaint distribution is based on the 1-star reviews on Yellow Card's Trustpilot page (64) as of 10 October 2026; one person's reviews count once, and records about fake sites and third parties using the Yellow Card name are left out. Across the complaints, deposits not credited and long-pending withdrawals, allegations of accounts and funds being frozen without explanation, and unreachable customer support stand out.

Sources and verification history

Official company sourcesyellowcard.io — homepage, About us, Legal, Licenses & Registrations and Complaints Management Policy (SA) pages
Regulator recordsFSCA — Yellow Card Financial South Africa (Pty) Limited, FSP 53790 (fsca.co.za)
Company registerCIPC (Companies and Intellectual Property Commission) — Yellow Card Financial South Africa (Pty) Limited, 2019/552472/07
User feedback sourcesTrustpilot · Şikayetvar · WikiFX
Last verified10.10.2026

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