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According to its official website, Adyen is a Netherlands-based financial technology company founded in Amsterdam in 2006 that offers large businesses payments, data and financial products on a single platform. The site says Adyen N.V. is authorised as a credit institution by the Dutch Central Bank (De Nederlandsche Bank), commonly referred to as a banking licence, and is registered with the Netherlands Chamber of Commerce under number 34259528; in the UK it is authorised as an overseas branch of an EEA credit institution with a Part 4A permission, and the branch is supervised by the PRA and the FCA. The company offers payment acceptance across channels, fraud prevention and payouts, as well as embedded payments, accounts, card issuing and capital products for platforms; it names Adobe, Prada, Meta and L'Occitane among its customers. The site describes its services as aimed at businesses. According to the Bank of England list and the FCA register, Adyen N.V. is authorised by the PRA to accept deposits through its London branch and is regulated by the FCA and the PRA; the FCA register also shows a permission to issue electronic money. This information is the company's own statement.
Los informes de usuarios encontrados en internet se clasifican por tema. Los gráficos muestran cómo se distribuyen; los informes se recopilan a partir de registros de Trustpilot, WikiFX y Şikayetvar, y los registros de una misma persona se cuentan una sola vez.
Periodo analizado: junio de 2025 – octubre de 2026
MEDIO — NIVEL DE QUEJAS
El 47 % de las entidades con registros de quejas recibió más quejas que esta.
POR TEMA — Retiros y pagos: Muy alto · Bloqueo y congelación de cuentas: Alto · Otros: Alto · Atención al cliente: Medio
The complaint distribution is based on the latest 1-star reviews on the Adyen Trustpilot page (47) as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the Adyen name are left out. Across the complaints, allegations that funds of sellers paid via platforms such as Vinted, Leboncoin and Tide are withheld, wallets and accounts blocked and identity checks left incomplete stand out.