ForexQ.com
← Inicio

Airbnb Payments UK

Entidad de dinero electrónico · Reino Unido

Acerca de la empresa

Razón socialAirbnb Payments UK Limited
Año de fundación—
Sede / país de registroLondon, United Kingdom
Sitio webwww.airbnb.co.uk
Última comprobación08.10.2026

According to the Payments Terms of Service on the official Airbnb website, Airbnb Payments UK is Airbnb Payments UK Ltd., an Airbnb group company that provides payment services to Airbnb users whose country of residence is the United Kingdom or Switzerland; residents of the EEA are served by Airbnb Payments Luxembourg S.A. and other regions by other group payment companies. The company acts as a payment collection agent that collects booking amounts for stays and experiences from guests on behalf of hosts and sends host payouts to the chosen payout method; the collection service for hosts falls under the Payment Services Regulations 2017. The site states that Airbnb Payments UK Limited is authorised and regulated by the FCA as an Electronic Money Institution (FRN 900596), with its registered office at 280 Bishopsgate, London. The services are provided through the Airbnb website and mobile app; there is no separate account product. This information is the company's own statement.

Datos de la cuenta

TIPOS DE CUENTAAirbnb guest and host accounts (residents of the UK and Switzerland)
DEPÓSITO MÍN.Not stated
PLATAFORMASAirbnb website · Airbnb mobile app
PRODUCTOSCollection of guest payments · Host payouts · Refund processing

Licencias y regulación

FCA (Reino Unido)

N.º de licenciaFRN 900596
Titular de la licenciaAirbnb Payments UK Limited
AlcanceListed in the FCA register as an Authorised Electronic Money Institution under Airbnb Payments UK Limited (FRN 900596) since 3 May 2018.
EstadoVerificada

Quejas de usuarios

Los informes de usuarios encontrados en internet se clasifican por tema. Los gráficos muestran cómo se distribuyen; los informes se recopilan a partir de registros de Trustpilot, WikiFX y Şikayetvar, y los registros de una misma persona se cuentan una sola vez.

Periodo analizado: junio de 2026 – octubre de 2026

  • Otros: 36
  • Retiros y pagos: 25
  • Atención al cliente: 12
  • Tarifas y comisiones: 8
  • Bloqueo y congelación de cuentas: 4

ALTO — NIVEL DE QUEJAS

El 32 % de las entidades con registros de quejas recibió más quejas que esta.

POR TEMA — Otros: Muy alto · Retiros y pagos: Alto · Atención al cliente: Muy alto · Tarifas y comisiones: Muy alto · Bloqueo y congelación de cuentas: Medio

FUENTES CONSULTADAS

The complaint distribution is based on the latest 1-star reviews on Airbnb's (airbnb.co.uk) Trustpilot page (85) as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the Airbnb name are left out. Across the complaints, refused refunds, damage claims and held host payouts, as well as cancelled stays or listings that differed from the advert stand out.

Fuentes e historial de verificación

Fuentes oficiales de la empresaairbnb.co.uk — Payments Terms of Service (/help/article/2909), Terms of Service (/help/article/2908), homepage
Registros del reguladorFCA — Airbnb Payments UK Limited, FRN 900596 (register.fca.org.uk)
Registro mercantilCompanies House — Airbnb Payments UK Limited, company no 09392688
Fuentes de opiniones de usuariosTrustpilot · Şikayetvar · WikiFX
Última verificación08.10.2026

Presentar una queja