ForexQ.com
ForexQ.com
Banco · Reino Unido
According to its official website, Aldermore is a Reading-based specialist bank that has operated for more than a decade and serves over a quarter of a million customers. Aldermore Group consists of two companies, Aldermore Bank PLC and MotoNovo Finance Limited, and is part of FirstRand Group, the largest financial services group in Africa by market capitalisation. The bank has no branches and operates only online, by phone and through intermediary networks. It offers personal customers fixed rate, easy access, regular and notice savings accounts and cash ISAs, and offers businesses business savings, corporate deposit and client money accounts. The lowest opening amount is 25 pounds on the Regular Saver, 100 pounds on the easy access account and 1,000 pounds on fixed rate accounts. For borrowers it provides residential, first-time buyer, self-employed and buy-to-let mortgages and invoice, asset, commercial real estate and development finance, while MotoNovo offers motor finance. The site says deposits are protected by the FSCS up to 120,000 pounds per person. According to the Bank of England list and the FCA register, Aldermore Bank Plc is authorised by the PRA to accept deposits and is regulated by the FCA and the PRA. This information is the company's own statement.
Los informes de usuarios encontrados en internet se clasifican por tema. Los gráficos muestran cómo se distribuyen; los informes se recopilan a partir de registros de Trustpilot, WikiFX y Şikayetvar, y los registros de una misma persona se cuentan una sola vez.
Periodo analizado: febrero de 2025 – octubre de 2026
ALTO — NIVEL DE QUEJAS
El 21 % de las entidades con registros de quejas recibió más quejas que esta.
POR TEMA — Préstamos y tarjetas de crédito: Muy alto · Atención al cliente: Muy alto · Retiros y pagos: Alto · Otros: Muy alto · Bloqueo y congelación de cuentas: Alto · Operaciones no autorizadas: Muy alto
The complaint distribution is based on the latest 1-star reviews on the Aldermore Trustpilot page (91) as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the Aldermore name are left out. Across the complaints, mortgage delays and refusals, delayed or misdirected ISA transfers and long phone waits stand out.