ForexQ.com
ForexQ.com
According to its official website, Alex Bank is an independent, fully digital Australian bank founded in 2018 by CEO Simon Beitz and CFO Craig Fenwick and backed by a range of investors; it has no branches, and its teams are based in Brisbane, Sydney and Melbourne. The bank offers unsecured personal and green loans from 2,100 to 50,000 AUD, secured car and electric vehicle loans from 10,000 to 100,000 AUD, and term deposits from 5,000 AUD; its savings account is currently offered on a limited release with a waitlist. Loans are open to Australian citizens or permanent residents aged over 18 with a regular income. The site states that the bank is an authorised deposit-taking institution (ADI) regulated by APRA under the Banking Act 1959 and that deposits of up to 250,000 AUD per person are covered by the Financial Claims Scheme. Alex Bank Pty Ltd (ABN 13 627 244 848) holds AFSL and Australian Credit Licence 510805. This information is the company's own statement.
Los informes de usuarios encontrados en internet se clasifican por tema. Los gráficos muestran cómo se distribuyen; los informes se recopilan a partir de registros de Trustpilot, WikiFX y Şikayetvar, y los registros de una misma persona se cuentan una sola vez.
Periodo analizado: febrero de 2022 – octubre de 2026
BAJO — NIVEL DE QUEJAS
El 63 % de las entidades con registros de quejas recibió más quejas que esta.
POR TEMA — Préstamos y tarjetas de crédito: Muy alto · Retiros y pagos: Bajo · Atención al cliente: Bajo
The complaint distribution is based on the 1-star reviews on the Alex Bank Trustpilot page (11) as of 9 October 2026; one person's reviews count once, and records about fake sites and third parties using the Alex Bank name are left out. Across the complaints, loan refusals without an explanation, loan interest rates offered above the advertised rates and delays in the application process stand out.