ForexQ.com
ForexQ.com
According to its official website, AltCoinTrader is a trading platform that presents itself as South Africa's largest crypto exchange. It offers order-book trading in Bitcoin, Ethereum, XRP, Solana, USDT and many other crypto-assets against xZAR (rand) and USDT, quick Easy Buy/Sell, the Easy Save savings service that pays rewards on xZAR, ACT Pay and ACT Buy services and a Proof of Reserves page; trading fees are tiered by 30-day volume (Tier 1: maker 0.50%, taker 0.60%). Rand deposits can be made by EFT, cash and card, with fees varying by method. Alongside the web platform there are iOS, Android and Huawei apps and an API. According to its terms and conditions, the platform is operated by AltCoinTrader (Pty) Ltd (2015/418624/07), incorporated in South Africa; the company is a fully licensed crypto asset service provider and an authorised financial services provider (FSP 53614). The terms state that US taxpayers are not served. This information is the company's own statement.
Los informes de usuarios encontrados en internet se clasifican por tema. Los gráficos muestran cómo se distribuyen; los informes se recopilan a partir de registros de Trustpilot, WikiFX y Şikayetvar, y los registros de una misma persona se cuentan una sola vez.
Periodo analizado: agosto de 2020 – octubre de 2026
MEDIO — NIVEL DE QUEJAS
El 40 % de las entidades con registros de quejas recibió más quejas que esta.
POR TEMA — Retiros y pagos: Alto · Otros: Alto · Cierre de cuenta: Muy alto · Atención al cliente: Alto · Condiciones de la cuenta y de negociación: Medio · Manipulación: Bajo
The complaint distribution is based on the 1-star reviews on AltCoinTrader's Trustpilot page (53) as of 10 October 2026; one person's reviews count once, and records about fake sites and third parties using the AltCoinTrader name are left out. Across the complaints, withdrawals left pending or suspended, repeated document requests, deposits not credited and accounts blocked without explanation stand out.