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Acerca de la empresa

Razón socialAltery EU Limited · Altery Ltd
Año de fundación—
Sede / país de registroLondon, United Kingdom
Sitio webaltery.com
Última comprobación09.10.2026

According to its official website, Altery is a money account and payments platform designed for everyday life. It offers holding GBP, EUR and USD in one account, converting between these currencies at live rates, sending and receiving money instantly, sending money directly to Mastercard and Visa cards, and international money transfers; for businesses it also mentions currency wallets, cross-border payments, card issuing at scale, multi-company management and digital asset support. Accounts are opened through the mobile app. Altery Ltd in the UK (company no 06984177, London) is authorised by the FCA as an electronic money institution (FRN 901037). The site states that Altery has been launched in the EU through Altery EU Ltd (HE 415141, 115.1.3.61, Limassol), authorised by the Central Bank of Cyprus as an electronic money institution, to a limited group of early access users. This information is the company's own statement.

Datos de la cuenta

TIPOS DE CUENTAPersonal and business accounts · Early access in the EU
DEPÓSITO MÍN.Not stated
PLATAFORMASAltery mobile app (iOS and Android) · Altery Business app
PRODUCTOSMulti-currency account in GBP, EUR and USD · Currency conversion · International transfers · Card payouts · Business card issuing

Licencias y regulación

CBC (República de Chipre)

N.º de licencia115.1.3.61
Titular de la licenciaAltery EU Limited
AlcanceListed in the Central Bank of Cyprus register as an authorised electronic money institution under Altery EU Limited (115.1.3.61); licence date 13 May 2025.
EstadoVerificada

FCA (Reino Unido)

N.º de licenciaFRN 901037
Titular de la licenciaAltery LTD
AlcanceListed in the FCA register as an Authorised Electronic Money Institution under Altery LTD (FRN 901037) since 7 July 2020.
EstadoVerificada

Quejas de usuarios

Los informes de usuarios encontrados en internet se clasifican por tema. Los gráficos muestran cómo se distribuyen; los informes se recopilan a partir de registros de Trustpilot, WikiFX y Şikayetvar, y los registros de una misma persona se cuentan una sola vez.

Periodo analizado: agosto de 2024 – octubre de 2026

  • Bloqueo y congelación de cuentas: 16
  • Retiros y pagos: 10
  • Atención al cliente: 2
  • Préstamos y tarjetas de crédito: 1
  • Operaciones no autorizadas: 1

MEDIO — NIVEL DE QUEJAS

El 51 % de las entidades con registros de quejas recibió más quejas que esta.

POR TEMA — Bloqueo y congelación de cuentas: Alto · Retiros y pagos: Medio · Atención al cliente: Medio · Préstamos y tarjetas de crédito: Alto · Operaciones no autorizadas: Muy alto

FUENTES CONSULTADAS

The complaint distribution is based on the 1-star reviews on Altery's Trustpilot page (30) as of 9 October 2026; one person's reviews count once, and records about fake sites and third parties using the Altery name are left out. Across the complaints, payments held under review or returned to the sender, and accounts restricted or closed after repeated document requests stand out.

Fuentes e historial de verificación

Fuentes oficiales de la empresaaltery.com — homepage and footer; App Store (Altery, Altery Business banking — seller ALTERY LTD)
Registros del reguladorCentral Bank of Cyprus — Altery EU Limited, 115.1.3.61 (centralbank.cy) · FCA — Altery Ltd, FRN 901037 (register.fca.org.uk)
Registro mercantilCyprus Registrar of Companies — Altery EU Limited, HE 415141 · Companies House — Altery Ltd, company no 06984177
Fuentes de opiniones de usuariosTrustpilot · Şikayetvar · WikiFX
Última verificación09.10.2026

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