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According to its official website, Altify is an investment platform that set out in 2018 to make alternative investing easier and was formed in 2023 through the merger of Revix and Coinpanion. The site says Altify is headquartered in London with an office in Cape Town, that its founder and CEO is Sean Sanders, and that it has received investment from JSE-listed Sabvest and several venture capital funds. In South Africa services are provided through Altify SA Capital (Pty) Ltd (FSP 52727), a Category I and II authorised financial services provider, and Altify SA DAS (Pty) Ltd (FSP 53289), a crypto asset service provider (CASP); the site states that Altify SA Capital is also a third-party payment provider (TPPP) and that clients in Switzerland are served by Motif Labs GmbH, a member of the self-regulatory organisation VQF. The platform offers more than 50 crypto assets, crypto bundles, tokenised US shares, gold, stablecoins, yield-bearing private credit products, recurring buys, OTC trading and custody built on Fireblocks; the buy and sell fee is 0.50% and the minimum trade amount is 150 ZAR. The site says its information is intended for persons outside the European Union, the United Kingdom and the United States. This information is the company's own statement.
Los informes de usuarios encontrados en internet se clasifican por tema. Los gráficos muestran cómo se distribuyen; los informes se recopilan a partir de registros de Trustpilot, WikiFX y Şikayetvar, y los registros de una misma persona se cuentan una sola vez.
Periodo analizado: septiembre 2020 – octubre 2026
ALTO — NIVEL DE QUEJAS
El 23 % de las entidades con registros de quejas recibió más quejas que esta.
POR TEMA — Retiros y pagos: Alto · Problemas técnicos y de la plataforma: Alto · Condiciones de la cuenta y de negociación: Muy alto · Atención al cliente: Alto · Bonos y promociones: Muy alto · Otros: Muy alto · Cierre de cuenta: Muy alto
The complaint distribution is based on the 1-star reviews on Altify's Trustpilot page (64) as of 10 October 2026; one person's reviews count once, and records about fake sites and third parties using the Altify name are left out. Across the complaints, part of the assets frozen in the Revix era, withdrawal difficulties and login problems after the merger stand out.