ForexQ.com
ForexQ.com
According to its official website, Atom bank was founded in 2014 as the UK's first app-based bank, received its banking licence in 2015 and launched in 2016; it is headquartered in Newcastle. The bank has no branches and opens and manages savings accounts through its mobile app. Its products include the Easy Access Cash ISA, Instant Saver, Instant Saver Reward and the Fixed Saver; the Fixed Saver takes between 50 and 100,000 pounds during the deposit window, while the Instant Saver and the Cash ISA have no minimum. The bank also provides mortgages through independent brokers (first-time buyers, home movers, remortgages, less than perfect credit) and commercial mortgages and loans under the Growth Guarantee Scheme for businesses. The site says deposits are protected by the FSCS up to 120,000 pounds. According to the Bank of England list and the FCA register, Atom Bank PLC is authorised by the PRA to accept deposits and is regulated by the FCA and the PRA. This information is the company's own statement.
Los informes de usuarios encontrados en internet se clasifican por tema. Los gráficos muestran cómo se distribuyen; los informes se recopilan a partir de registros de Trustpilot, WikiFX y Şikayetvar, y los registros de una misma persona se cuentan una sola vez.
Periodo analizado: abril 2025 – octubre 2026
MUY ALTO — NIVEL DE QUEJAS
El 10 % de las entidades con registros de quejas recibió más quejas que esta.
POR TEMA — Otros: Muy alto · Bloqueo y congelación de cuentas: Muy alto · Retiros y pagos: Medio · Préstamos y tarjetas de crédito: Alto · Tarifas y comisiones: Alto · Atención al cliente: Medio
The complaint distribution is based on the latest 1-star reviews on the Atom bank Trustpilot page (95) as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the Atom bank name are left out. Across the complaints, savings-rate cuts deeper than Bank of England cuts, failed photo, face and identity checks at account opening, and refused early access to fixed-term savings stand out.