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Backpack

Exchange de criptomonedas · Internacional

Acerca de la empresa

Razón socialTrek Labs Europe Ltd (Backpack EU; eski adı FTX EU Ltd) · Trek Labs Ltd FZE
Año de fundación2023
Sede / país de registroNot stated
Sitio webeu.backpack.exchange
Última comprobación09.10.2026

According to its official website, Backpack is a financial services platform that combines a crypto exchange, a brokerage and a wallet in one account. The site says Backpack Wallet was incorporated in 2022 and Backpack Exchange in March 2023, and that in September 2025 it launched Backpack EU under a MiFID II licence regulated by CySEC and returned funds to former FTX EU clients. EU services are provided by Trek Labs Europe Ltd (licence 273/15), formerly FTX EU Ltd, which uses the trading name Backpack EU in the CySEC register; the site describes this as "MiFID II / CySEC licensed for derivatives in the EU" and says it is MiCA licensed for crypto in the EU, but does not state which entity holds the MiCA licence or with which authority. In the UAE, Trek Labs Ltd FZE provides spot exchange services only under a Dubai VARA licence (VL/23/07/001); the site also says it is registered with FinCEN in the US. The platform offers spot and futures crypto trading, a shared collateral system, automatic lending and yield, subaccounts, trading bots and Backpack Wallet supporting more than 10 networks; US stock trading (Backpack Securities) is not offered on Backpack EU. The minimum deposit by wire transfer is USD 100. This information is the company's own statement.

Datos de la cuenta

TIPOS DE CUENTAIndividual account · Subaccounts · VIP programme
DEPÓSITO MÍN.100 USD (wire transfer)
PLATAFORMASWeb · iOS · Android · API · Backpack Wallet
PRODUCTOSSpot crypto · Crypto futures (perpetuals) · Lending and borrowing · Staking · Trading bots

Licencias y regulación

CySEC (Republic of Cyprus)

N.º de licencia273/15
Titular de la licenciaTrek Labs Europe Ltd
AlcanceListed in the CySEC register as a Cyprus Investment Firm under Trek Labs Europe Ltd, licence 273/15; licence date 23 Apr 2015; it holds permissions for reception and transmission of orders, execution of orders and dealing on own account.
EstadoVerificada

VARA (United Arab Emirates)

N.º de licenciaVL/23/07/001
Titular de la licenciaTrek Labs Ltd FZE
AlcanceListed in the Dubai Virtual Assets Regulatory Authority (VARA) register under Trek Labs Ltd FZE (Backpack), VASP licence VL/23/07/001 for Exchange Services, dated 30 Oct 2023, status Active. The licence covers spot trading only.
EstadoVerificada

Quejas de usuarios

Los informes de usuarios encontrados en internet se clasifican por tema. Los gráficos muestran cómo se distribuyen; los informes se recopilan a partir de registros de Trustpilot, WikiFX y Şikayetvar, y los registros de una misma persona se cuentan una sola vez.

Periodo analizado: mayo 2024 – octubre 2026

  • Retiros y pagos: 1

MUY BAJO — NIVEL DE QUEJAS

El 94 % de las entidades con registros de quejas recibió más quejas que esta.

POR TEMA — Retiros y pagos: Muy bajo

FUENTES CONSULTADAS

The complaint distribution is based on Şikayetvar (1) records as of 9 October 2026; one person's reviews count once, and records about fake sites and third parties using the Backpack name are left out. Across the complaints, two-factor codes not being accepted at login stand out.

Fuentes e historial de verificación

Fuentes oficiales de la empresaeu.backpack.exchange — homepage and footer · learn.backpack.exchange/about — milestones · support.backpack.exchange — Legal, VARA License Information, wire deposit and Backpack Securities eligibility pages
Registros del reguladorCySEC — Trek Labs Europe Ltd, licence 273/15 (cysec.gov.cy) · VARA — Trek Labs Ltd FZE, VL/23/07/001 (vara.ae)
Registro mercantilCyprus Registrar of Companies — Trek Labs Europe Ltd, HE 335683
Fuentes de opiniones de usuariosTrustpilot · Şikayetvar · WikiFX
Última verificación09.10.2026

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