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According to its official website, Bendigo Bank has served Australian communities since 1858 and is operated by Bendigo and Adelaide Bank Limited (ABN 11 068 049 178); the site says it began when Bendigo's settlers pooled their resources to fund homes and businesses. The Bendigo and Adelaide Bank website has also been consolidated into the Bendigo Bank site. The bank is known for its Community Bank model, in which profits are shared with the local towns it serves; the site cites more than 300 Community Bank branches and more than AUD 467 million returned to communities. The bank offers personal and business customers the Everyday Account with no monthly fees, savings accounts, term deposits, credit cards, home and personal loans, insurance and business banking; services are provided through branches, phone, internet banking and the mobile app. The site states that the bank is an authorised deposit-taking institution (ADI) and that deposits are guaranteed by the Financial Claims Scheme up to AUD 250,000 per account holder. This information is the company's own statement.
Los informes de usuarios encontrados en internet se clasifican por tema. Los gráficos muestran cómo se distribuyen; los informes se recopilan a partir de registros de Trustpilot, WikiFX y Şikayetvar, y los registros de una misma persona se cuentan una sola vez.
Periodo analizado: marzo de 2024 – octubre de 2026
MUY ALTO — NIVEL DE QUEJAS
El 18 % de las entidades con registros de quejas recibió más quejas que esta.
POR TEMA — Atención al cliente: Muy alto · Otros: Muy alto · Bloqueo y congelación de cuentas: Alto · Préstamos y tarjetas de crédito: Muy alto · Retiros y pagos: Medio · Operaciones no autorizadas: Muy alto · Tarifas y comisiones: Alto
The complaint distribution is based on the latest 1-star reviews on the Bendigo Bank Trustpilot page (92) as of 9 October 2026; one person's reviews count once, and records about fake sites and third parties using the Bendigo Bank name are left out. Across the complaints, long phone waits and staff attitude, frozen accounts or lost access, loan handling and app outages stand out.