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Acerca de la empresa

Razón socialBurgan Bank Financial Services Limited
Año de fundación1977
Sede / país de registroKuwait
Sitio webburgan.com
Última comprobación15.10.2026

According to its official website, Burgan Bank was founded in 1977, is based in Kuwait and is majority-owned by KIPCO (Kuwait Projects Company). Built on a foundation in corporate banking, it has expanded into retail banking, private banking and wealth management. The group has subsidiaries in Algeria, Bahrain and Tunisia and a presence in Türkiye and the UAE. The site states that Burgan Bank Turkey was acquired in 2012 and that in 2023 the bank sold 52% of its shares in it while retaining management control; it also lists AGB in Algeria, Tunis International Bank in Tunisia and Bahrain-based United Gulf Bank, fully acquired in 2025, as group companies. Burgan Bank Financial Services Limited (BBFS) is Burgan Bank's key presence in the UAE, based in the Dubai International Financial Centre (DIFC), and offers financing opportunities to corporate and individual clients in the UAE. BBFS is listed in the DFSA register with reference F002043, authorised for arranging deals in investments, advising on financial products and arranging and advising on credit. This information is the company's own statement.

Datos de la cuenta

TIPOS DE CUENTANot stated
DEPÓSITO MÍN.Not stated
PLATAFORMASInternet banking · Burgan Bank mobile app
PRODUCTOSCorporate banking · Personal accounts, cards and loans · Term deposits · Private banking and wealth management · Arranging and advising on financing (BBFS)

Licencias y regulación

DFSA (Emiratos Árabes Unidos (Dubái))

N.º de licenciaF002043
Titular de la licenciaBurgan Bank Financial Services Limited
AlcanceListed in the DFSA register as a DIFC company, licensed 9 Jun 2015; authorised for arranging deals in investments, advising on financial products and arranging and advising on credit.
EstadoVerificada

Quejas de usuarios

Los informes de usuarios encontrados en internet se clasifican por tema. Los gráficos muestran cómo se distribuyen; los informes se recopilan a partir de registros de Trustpilot, WikiFX y Şikayetvar, y los registros de una misma persona se cuentan una sola vez.

Periodo analizado: agosto de 2026 – octubre de 2026

  • Tarifas y comisiones: 59
  • Otros: 43
  • Préstamos y tarjetas de crédito: 25
  • Atención al cliente: 22
  • Bloqueo y congelación de cuentas: 16
  • Retiros y pagos: 14
  • Operaciones no autorizadas: 3

MUY ALTO — NIVEL DE QUEJAS

El 1 % de las entidades con registros de quejas recibió más quejas que esta.

POR TEMA — Tarifas y comisiones: Muy alto · Otros: Muy alto · Préstamos y tarjetas de crédito: Muy alto · Atención al cliente: Muy alto · Bloqueo y congelación de cuentas: Alto · Retiros y pagos: Alto · Operaciones no autorizadas: Muy alto

FUENTES CONSULTADAS

The complaint distribution is based on reports counted among the latest 200 records (182) on the Burgan Bank and ON Dijital Bankacılık pages on Şikayetvar as of 15 October 2026; one person's records count once, and empty records, fake calls and records from non-customers are left out. Across the complaints, allegations that loan interest rates were raised when life insurance was cancelled, unpaid campaign rewards, mobile banking outages and difficulty reaching customer service stand out.

Fuentes e historial de verificación

Fuentes oficiales de la empresaburgan.com — About Us, International Operations
Registros del reguladorDFSA — Burgan Bank Financial Services Limited, F002043 (dfsa.ae)
Registro mercantilCompany registry details not stated on the website
Fuentes de opiniones de usuariosTrustpilot · Şikayetvar · WikiFX
Última verificación15.10.2026

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