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Acerca de la empresa

Razón socialCardaq Limited
Año de fundación2011
Sede / país de registroLondon, United Kingdom
Sitio webcardaq.com
Última comprobación08.10.2026

According to its official website, Cardaq is a London-based cards and payments company operating since October 2011 that provides end-to-end card processing and merchant acquiring for low- and medium-risk businesses; it says it serves 1,500 clients. It offers online and in-store payment acceptance, fraud protection, branded card issuing from debit cards to World Elite Mastercard programmes, and e-wallet accounts for businesses, card programmes, institutions (payment facilitator model) and merchants; it integrates through APIs, hosted checkout and plugins and says it is PCI DSS Level 1 certified. The Pridepay and Teido brands also belong to the group; the site shows that it also serves Canada together with Cardaq Canada Limited. According to its firm status page, Cardaq Limited is an electronic money institution authorised by the FCA (FRN 900088) with a passport notification to Gibraltar. According to Companies House the company was incorporated in 2011. This information is the company's own statement.

Datos de la cuenta

TIPOS DE CUENTABusiness account · Issuer account · Institutional account · Merchant account · Private account
DEPÓSITO MÍN.Not stated
PLATAFORMASMerchant portal · Payment facilitator portal · Mobile app · API
PRODUCTOSCard acquiring · Branded card programmes · E-wallet accounts · Payment facilitator (PayFac) services

Licencias y regulación

FCA (United Kingdom)

N.º de licenciaFRN 900088
Titular de la licenciaCardaq Limited
AlcanceListed in the FCA register as an Authorised Electronic Money Institution under Cardaq Limited (FRN 900088) since 18 May 2018.
EstadoVerificada

Quejas de usuarios

Los informes de usuarios encontrados en internet se clasifican por tema. Los gráficos muestran cómo se distribuyen; los informes se recopilan a partir de registros de Trustpilot, WikiFX y Şikayetvar, y los registros de una misma persona se cuentan una sola vez.

Periodo analizado: octubre 2025 – octubre 2026

  • Otros: 2
  • Atención al cliente: 2

BAJO — NIVEL DE QUEJAS

El 76 % de las entidades con registros de quejas recibió más quejas que esta.

POR TEMA — Otros: Medio · Atención al cliente: Medio

FUENTES CONSULTADAS

The complaint distribution is based on the 1-star reviews on Cardaq's Trustpilot page (4) as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the Cardaq name are left out. Across the complaints, customer service and the complaints unit being unreachable, and allegations that payments were processed for illegal offshore gambling sites stand out.

Fuentes e historial de verificación

Fuentes oficiales de la empresacardaq.com — homepage, About us, firm status page, footer
Registros del reguladorFCA — Cardaq Limited, FRN 900088 (register.fca.org.uk)
Registro mercantilCompanies House — CARDAQ LIMITED (formerly COSPAY LIMITED, PAYCO FINANCIAL SERVICES LTD), company no 07805564, incorporated 11.10.2011
Fuentes de opiniones de usuariosTrustpilot · Şikayetvar · WikiFX
Última verificación08.10.2026

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