ForexQ.com
ForexQ.com
According to its official website, ChainEX is a digital asset exchange founded in 2017 that allows South Africans to buy, sell and trade more than 30 cryptocurrencies, including Bitcoin, Ethereum and local favourites. The site mentions ZAR markets, EFT deposits from bank accounts, purchases from R10, an interest-earning Earn product, a Maker programme, a referral programme, scaled, market, stop and stop-limit orders, automatic buying when a deposit clears and accumulation/distribution orders; its partner bank is Standard Bank, and a Fast Clearing service offers same-day withdrawals for customers of other banks. The platform is accessed via desktop, iOS and Android apps and an API; accounts are protected with two-factor authentication (2FA). The company's CEO is Henco Vorstman and its CTO is Ryno Mathee; the footer states that ChainEX (Pty) Ltd is a licensed financial services provider (FSP 53799). This information is the company's own statement.
Los informes de usuarios encontrados en internet se clasifican por tema. Los gráficos muestran cómo se distribuyen; los informes se recopilan a partir de registros de Trustpilot, WikiFX y Şikayetvar, y los registros de una misma persona se cuentan una sola vez.
Periodo analizado: agosto 2022 – octubre 2026
MUY BAJO — NIVEL DE QUEJAS
El 84 % de las entidades con registros de quejas recibió más quejas que esta.
POR TEMA — Retiros y pagos: Bajo · Otros: Medio
The complaint distribution is based on the 1-star reviews on ChainEX's Trustpilot page (5) as of 10 October 2026; one person's reviews count once, and records about fake sites and third parties using the ChainEX name are left out. Across the complaints, allegations of held funds, high withdrawal fees and access blocked to an unverified account, and persistent phone calls stand out.